Electronic Prior Authorization Through Surescript?
It appears that Surescript has offered this for a while. Is anybody using that, inside or outside eClinicalWorks? If not available, is eCW planning to use that? If not, why not? This might be an...
View ArticleReconciling labs for providers that have left and are inactivated
So, I’ve been working in eCW for 8 years and reconciling labs for almost that long and this is new one for me. I have labs that came back unreconciled for a provider that has left and is inactivated...
View ArticleCopy to Medical Hx
When in the Problem List, you are able to select a problem and “Copy to Medical Hx.” The diagnosis or “name” is then copied to the Medical History. However, none of the other fields like “Specify” and...
View ArticleImplants
Anyone have Implants enabled, do you have any best practice or other usage workflows, that screen is massive and we want to be sure to fill it out correctly.We thought we would be able to search the...
View ArticleNDC Codes dropping on Claims for Imm/injection Admin codes
We are utilizing the imm/injection Lot Number setup area to reflect the appropriate NDC code for that drug. The issue we are running into is that if we have an imm/inj set up with an Admin code, the...
View Articleecw support- how to use them efficiently
I wonder if there is an easier way to handle tickets with ecw. Right now we open a ticket and support calls us during clinic hours and we cannot drop everything and work on tickets with them. We have...
View Articletraining tips for going to 11e from 11exe
We are planning to gradually transition to 11e over the next couple months. What are your best tips for training?I’ve been using 11e for several clinical sessions over the past few weeks and have...
View ArticleOverDose Drug Warning
All,Has/Does anyone know if there is an item key, setting, security option for a drug overdose warning to “pop up” when prescribing an rx.I.E. Losartan 300mg daily. (only comes in 25, 50, 100)When...
View ArticleIn need of security setting to copy appointments
First off, I really dislike browser application! That being said, we are having a tough time getting all users in the same role to be able to right click on the appt and click on COPY an appt. Not...
View ArticleEPCS Mandate? for all providers
All,Has anybody here heard, or started working on getting all there providers setup on EPCS? MD’s, PA’s etc…Doctors and mid levels.(I am not a doctor by any means) but this was brought to my attention...
View ArticleUsers unable to open Vaccine hyperlinks in progress notes
Our nurses are all in the same role, but at least three of them are unable to open vaccine hyperlinks in the progress note to be able to complete the vaccine details window. We thought it had to do...
View ArticleKiosk APP: Apple based only?
I know eCW has and supports their Kiosk APP that only works on an IPAD. Has anyone developed an Android based APP for the KIOSKS?
View ArticleCare Planning
We are working on trying to create a better workflow for our telephonic case managment calls. We have never successfully used the Care Planning module under PHM. Is there anyone successfully using...
View ArticleVisit Summary Not Printing Correctly with “Send” Button
Strange problem for many yearsIf I use “Send” function from progress note to print “Visit Summary”, about 1/3 of the time, it will not print correctly-letters are dropped from the text and spacing...
View ArticleChange date header on surg history from mo/yr to mm/dd/yy
Does anyone know if this is possible? You can input the full date, but because the header says mo/yr most of the staff are just putting that, and usually the pts know the exact date. Is there any way...
View ArticleClinical Rules Engine not working
Is anyone else having an issue where the CRE is upcoding the PN by dropping an extra ICD into the claim and note? In our case E11.65 is dropping. I don’t have it enabled anywhere in the CRE and eCW has...
View ArticleSince V11 getting error when sending Narcotics
Since we switched to V11, intermittently when we send a Narcotic we get the following message. “An error has occurred, hence you cannot send this Controlled Prescription online. Doctors are required...
View Articlebilling rule
If a patient is in hospice, how can the billing /claims team be aware to append the hospice modifier rather than the provider free-texting in the billing box, pt is hospice. There must be some setting...
View ArticleeCW Version 11 - 2015 version PHQ2 Form
It seems like the new PHQ2 (2015 version) now has a score associated with it. Still two questions, each question now has a point value of 1. The new 2015 PHQ2 form now only initiates the PHQ9 form...
View ArticleRearrange order of items in ROS category?
How can I move some items down a little or rearrange the order of items in an ROS category?? There’s got to be a way to do this, and I must be missing it.Thank you in advance
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