Is anyone else having an issue where the CRE is upcoding the PN by dropping an extra ICD into the claim and note? In our case E11.65 is dropping. I don’t have it enabled anywhere in the CRE and eCW has been able to duplicate the issue, but not resolve it. I’m almost tempted to check each provider’s templates to see if there’s an errant code in there, but it just doesn’t make any sense.
This really sucks because we’re missing out on incentives because our staff won’t consistently add CAT II codes during a visit.