Password minimum length
We want to change our password length from 6 to 8 characters. If we change this will it force all users to change their passwords on the next login or just the next time their password expires or they...
View ArticleCCM Billing Dx
Anyone know how eCW picks the diagnosis codes to attach to the CCM billing?If the patient has more than 2 eligible dx in their problem list, is there a way to indicate which the time is associated with?
View ArticleV11.40.14
If you have not reviewed the updated change log it is currently posted on under Knowledge > Release Notes and Priority Bug Fixes > eCW V11 Change Log - Patch ID A-6233 (V11.40.14) - Apr 2019. We...
View Articlev11e buttons randomly grey out
We have gone to v11e and experiencing several issues.. One is randomly the medical history , lab labels, and select scanner button are greyed out.. We clear browsing hx in chrome and clear client side...
View ArticleDragon in 10e—having problems
have you guys found that dragon works just as well in 10e browser version as compared to version 10? In version 10 Dragon seems to work fine but when I use it in the browser version it’s almost like...
View ArticleTurning Off ABN Pop-Up For Labs
An ABN (Advanced Beneficiary Notice) pop up appears for Medicare patients when I order labs. As far as I know, I am not responsible for obtaining an ABN for labs I do not bill for.Does anyone know if...
View ArticleUpgrading from v10 exe to v11exe
I recently was hired and the company has not started any training upgrading to v11 exe. I want to train only on the differences of v10exe to v11exe. I spoke with my SAM to see if a document exist of...
View ArticleTelephone Encounters - Default Facility
After V11 update we have a user that when she creates a telephone encounter ‘Facility’ is blank. It’s not defaulting to the patient’s facility. I’ve looked in ‘My Settings’ and don’t see anything. It’s...
View Article“template” for TEs
We are looking to use eCW features to prompt information in a TE. For example, when we get a call from DCF/CPS, we want a way to prompt the staff person to remember to ask the caseworker’s name, if...
View ArticleProgress notes left open by providers no longer at the practice
I’m curious to know how other practices handle progress notes that are left open by providers who are no longer working for the organization. I know the best thing to do is to have the provider lock...
View ArticleICD-10 IMO/Smart Search Slowness and Disconnection issues
We have a few hosted practices reporting issues with application hangs or disconnects when using the IMO Smart Search feature within the Assessment Window of eCW V11.40 EXE. eCW has advised as they...
View ArticleOther EPCS Tokens?
Is anyone using other products than the Exostar for EPCS? If so, which ones and what were the reasons and challenges?Thanks,
View ArticleAbnormal Lab Results
I have searched everywhere: if I’m duplicating a train of thought, please re-direct me. Is there a way (rule engine, etc) to automatically create a TE, Action Item, etc when a lab comes is marked...
View ArticleDermatology Module
Is anyone using the dermatology module?How is it working?I see the setup has to be done in the web version however it can be used on the .exe version.
View Articlepsych/BHS panels AND PCP panels in a multispecialty practice
Do you know of a way in eCW to assign a patient to 2 different panels- to their PCP as well as to their behavioral health clinician and/or psychiatrist? Or another way of tracking how many patients a...
View ArticleDragon in 10e—having problems
have you guys found that dragon works just as well in 10e browser version as compared to version 10? In version 10 Dragon seems to work fine but when I use it in the browser version it’s almost like...
View ArticleHEDIS measures
How is everyone providing HEDIS measure data to payors? We have the HEDIS dashboards, however, it doesn’t seem detailed enough for the particular payor that we are working with. They want info like the...
View ArticleHow can I find out who is prescribing a certain med?
We have 180 providers in our group. I’ve found that someone is prescribing a ridiculously expensive medication which is of dubious clinical value. I don’t know who’s doing it, but my Board of Directors...
View ArticleHCC RAF MODULE
has anyone enabled / used the HCC RAF MODULE ? and if so any impressions ? ty
View ArticleWe failed a VFC Audit. Need to include staffs credentials in name
We failed one our VFC audits sections because the name and credentials of the medical staff isn’t showing. eCW is not able to enable the credentials of the medical staff in the immunization section....
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