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Dismissed or Discharged Patients

How are you identifying patients you’ve discharged from clinics in your system? Thanks, Karen

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Televisits quality?

Wondering if anyone is using televisits through eclinicalworks. Our biggest problem has been connectivity issues and errors that patients get on their side (no appointment showing up for them etc)....

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CHADIS with v11?  currently usable or future version…

As a pediatric group, we have been eagerly hoping CHADIS would be available since it was brought up as an upcoming interface at the NUC back a hundred years ago (in pediatrician years).  I have heard...

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Procedure categories?

Does anyone know if there is a way to categorize procedures? We have many different services that could be considered ancillaries, but are done in house. We would like to have some reporting/sorting...

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screening for loneliness

We are looking to document screening for loneliness, perhaps using the Revised UCLA Loneliness Scale, Three Item Loneliness Scale, or the Berkman-Syme Social Network Index.  Has anyone built Smart...

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acute care plan

If a provider has designated an acute care plan for a patient (ie when tachycardic, take an extra dose of medication), how do you note that in the chart?We are looking for solutions to how to make this...

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V11.40.14

If you have not reviewed the updated change log it is currently posted on under Knowledge > Release Notes and Priority Bug Fixes > eCW V11 Change Log - Patch ID A-6233 (V11.40.14) - Apr 2019. We...

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V11e Letters

Hello!We are piloting V11e and ran into a change with running letters. In the exe, we have the Microsoft word automatic date inserted into our Letters. When letters are run from the system, it will...

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Tracking Board workflow

Does anyone use Tracking Board? If so, can you describe your workflow for using it? We like a lot of the features but I wish it listed the patient’s appointment time. If Tracking Board and the Office...

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training tips for going to 11e from 11exe

We are planning to gradually transition to 11e over the next couple months.  What are your best tips for training?I’ve been using 11e for several clinical sessions over the past few weeks and have...

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AWV Reminders - Web enabled patients

Is there a better way to send reminders for AWV than searching in Registry for 65+, Medicare etc.. then just blasting a generic message to them through the portal? Athena has a nice reminder with...

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Notes uploading to Patient Portal - setting is checked

Hopefully this is just happening to us. The setting in Patient Portal Settings > Lab Settings > ‘Do not upload “Notes” when publishing…’ is checked, so notes should not show which they...

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V11 Downgrade threatens patient safety and practice revenue

We were told we must upgrade to V11 and that all issues were fixed. Now that we have upgraded, our practice alerts are broken. This has crippled our office from notifying patients of their physicals....

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Secondary Insurance Report

Just want a simple report filtering patients by seconday insurance, IE: Who has Insurance XYZ as their secondary. Doesn’t look like the Registry will pull from the list of secondaries and cannot see...

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MDVIP

Anyone out there using ECW that is part of MDVIP. I think I want to start a support group!!!

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adding medications

Hello! Is there a way to add medications to patient’s current medications if the patient doesn’t know the name of the medication? For example, patient states that she is on an antihypertensive but...

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configuring Vitals in Tracking Board

Is there a way to set which vitals we want to get an alert about on Tracking Board?  We don’t want to see out-of-range weights, but we do want to see SpO2, HR, RR.We are still on 11exe but are...

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Copy to Medical Hx

When in the Problem List, you are able to select a problem and “Copy to Medical Hx.”  The diagnosis or “name” is then copied to the Medical History. However, none of the other fields like “Specify” and...

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List of Security Settings

Does anyone have a list of Security Settings or can tell me where I can find them?  I really would like to have a list with descriptions of what each does….I know too much to ask for!  Our former IT...

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Change Requests - E-Bean

Has anyone been able to successfully respond to a ‘change request’ under the E-bean? This new software ‘feature’ appeared with our V11 downgrade and allows pharmacies (or CVS only) to request 90d...

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