V11 EXE access issues
We had our upgrade to V11 in March and had fairly minor bumps. This week, two of our users starting having access problems in EXE. When they try to login, they get a series of errors:“An occurred in...
View ArticleHow can I find out who is prescribing a certain med?
We have 180 providers in our group. I’ve found that someone is prescribing a ridiculously expensive medication which is of dubious clinical value. I don’t know who’s doing it, but my Board of Directors...
View Articleeva commands
Anyone using Eva? I think it would be nice but typing in a simple command like “Open patient x chart” it doesn’t understand.Anyone have a list of the current commands?Also anyone else bothered by the...
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V11 upgrade experience
Not sure how many people haven’t upgraded to V11 but I figured I would share information about our experience. I am attaching a summary of how we prepared for the upgrade. The things we found most...
View ArticleCode status
for MIPS, we are required to enter Advance Directives under demographics. However it’s doens’t show up on the medical summary or anywhere on the patients chart or note. Is there a place where code...
View Articlesolutions for making Advanced Directives more visible, accessible
What solutions do your practices use to make Advanced Directives and the information contained in them more visible to providers? Without having to go looking for it in Pt Info?
View ArticleScribe and Speech Anywhere
I am actually enjoying using Speech anywhere on eclinicaltouch and eclinicalmobile to dictate my notes. I have a few questions though and am putting them out there in case anyone has the same issue or...
View ArticleEPCS-Failed Transmission
Working with a provider on an error message that just popped up today. Have any of you guys/girls, seen this?Other providers can prescribe, and this doc was able to on friday (the same med ) but not...
View Articlev11e buttons randomly grey out
We have gone to v11e and experiencing several issues.. One is randomly the medical history , lab labels, and select scanner button are greyed out.. We clear browsing hx in chrome and clear client side...
View ArticleMessenger Failures
Hi All,We rely heavily on SMS reminders and have noticed more and more failures. The Status/Error Msg is:Failed-Unreachable destination handsetWhen you look at the patient logs, this usually happens...
View ArticleeBO report for health forms
Do any practices use an eBO report for patient health forms, ie cleared for school and for sports, that includes vitals, labs, etc? 2 years into this process and we seem to have exhausted every option...
View ArticlePatient questionairres on iPad
Howdy Folks, Is anyone using the iPad to give to patients to collect basic info, outside of the smart forms ? I’m looking to reduce paper and scanning and lost forms. More specifically a sick visit...
View ArticleSuppress old Providers from list
On our resource scheduler, it still lists previous providers and inactive resources. Any way to suppress them?
View ArticlePatient lookup takes 30 plus seconds to open after V11.exe upgrade
Hi, Anyone experience a 30 second delay before the patient lookup window will open, after upgrading to v11.exe? All of our users experience the same delay, wasn’t an issue before the upgrade. Thanks
View ArticleTelephone Encounters - Default Facility
After V11 update we have a user that when she creates a telephone encounter ‘Facility’ is blank. It’s not defaulting to the patient’s facility. I’ve looked in ‘My Settings’ and don’t see anything. It’s...
View Articleshared call and eCW access
If your practices share call with other providers, what access do you give them to eCW? What are they asked to document in eCW- TEs to the PCP, Message to the PCP, etc?
View Articlepre-travel encounter template/order set
Our health center does pre-travel encounters, especially for travel to Cambodia and Brazil. These encounters take place in Pediatric, Adult, and 2 different Family Medicine departments.We are drafting...
View ArticleUpgrading from v10 exe to v11exe
I recently was hired and the company has not started any training upgrading to v11 exe. I want to train only on the differences of v10exe to v11exe. I spoke with my SAM to see if a document exist of...
View ArticleHEDIS measures
How is everyone providing HEDIS measure data to payors? We have the HEDIS dashboards, however, it doesn’t seem detailed enough for the particular payor that we are working with. They want info like the...
View ArticleOther EPCS Tokens?
Is anyone using other products than the Exostar for EPCS? If so, which ones and what were the reasons and challenges?Thanks,
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