Label Config Security
Does anyone know of a way to lock down the Configure Labels screen in eCW? Someone in our practice changed our main label template and we cannot find a security setting to lock this down….anyone else...
View Articlev11e buttons randomly grey out
We have gone to v11e and experiencing several issues.. One is randomly the medical history , lab labels, and select scanner button are greyed out.. We clear browsing hx in chrome and clear client side...
View ArticleDragon in 10e—having problems
have you guys found that dragon works just as well in 10e browser version as compared to version 10? In version 10 Dragon seems to work fine but when I use it in the browser version it’s almost like...
View ArticleDocumenting HX of Chicken Pox
I’m running into brick walls everywhere I go here… We need to know how to document that a patient had history of chicken pox (not the vaccine)...easy enough in HX but not so. Apparently we need to...
View ArticleBest report for Unlocked Notes?
Pulling Encounters without claims for an unlocked note report and I just don’t think we are grabbing everything. We do have Query Studio, but Im not very familiar with it. Is there a good unlocked...
View Article2019 MIPS/PI Requirements - force V11 Upgrade
I haven’t seen this brought up but. If you are a part of MIPS, which I assume a vast majority of us are the new requirements mandate a 2015 CEHRT be used for at least the 90 day reporting period. V11...
View ArticleSupport is USELESS- Results spontaneously re-released to portal - patients...
Spontaneously getting labs Resent to portal. Patients upset getting for portal updates, only to log in to nothing new. We asked support for help and they say it’s because we’re randomly going into...
View ArticleLetter logos
Hi, How do I create a default letterhead to be used when using the letter wizard to print of a sick note or refund note or lab result patient letter in letter wizard. I’m trying to create a base...
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Tracking Board workflow
Does anyone use Tracking Board? If so, can you describe your workflow for using it? We like a lot of the features but I wish it listed the patient’s appointment time. If Tracking Board and the Office...
View Articlebatch inactivate patients
Anyone figure out a way to quickly inactivate a large group of patients, eg: batch inactivation? Going patient by patient via a registry search is giving me Carpel tunnel.
View Articleadding medications
Hello! Is there a way to add medications to patient’s current medications if the patient doesn’t know the name of the medication? For example, patient states that she is on an antihypertensive but...
View ArticlePatient lookup takes 30 plus seconds to open after V11.exe upgrade
Hi, Anyone experience a 30 second delay before the patient lookup window will open, after upgrading to v11.exe? All of our users experience the same delay, wasn’t an issue before the upgrade. Thanks
View ArticleEMV chip technology for credit card processing
So we are still using tsys and our fees are outrageous as we have to run everything as a credit card. We are trying to switch to other merchant service company but it seems that ecw is still not set up...
View ArticleNurse Visit notes and reassigning to Providers
Anyone know if there is a way to pull a list of nurse visit notes that have not been reassigned to the provider? Thanks, Karen
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V11 New look for e jellybean/quick launch button
Many folks who are using V11 have mentioned a new look and feel to the e jellybean/quick launch button. Would anyone on the .exe version of V11 be willing to upload or email screen shots? [with PHI...
View ArticleList of Security Settings
Does anyone have a list of Security Settings or can tell me where I can find them? I really would like to have a list with descriptions of what each does….I know too much to ask for! Our former IT...
View Articletherapeutic injection cocktails
How do other facilities deal with “cocktail” injections, where kenalog and lidocaine are mixed as per the provider wishes for each patient (not a set ratio)? How do you log the lot numbers to attach...
View ArticleeClinical Mobile syncing issues
We have struggled for years with the mobile eCW app. We have created multiple cases about provider’s jellybeans not having the correct counts. They would document in the eClinicalMobile app and the...
View ArticleV11 Telephone Encounter
We upgrade to V11 in March (browser). Is anyone having a problem with TE’s and only having the ability to open one in a patient record. It is paralyzing the nurses and providers when looking at prior...
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