Duplicate patient report
Is anyone familiar with a duplicate patient report? We are finding alot of new duplicate patients in the system and just had a mini migration, so wondering if that is the cause. Thanks, Karen
View ArticleTracking TB and Staying Healthy Assessment
I was wondering what methods of tracking are the other primary care practice currently using to track annual TB questions that needs to be asked and their once every either 1 or 3 years Staying Healthy...
View ArticleAppointment Notes
Is there a place to put front office notes that can’t be deleted? The ‘General Notes’ and ‘Billing Notes’ section can be edited by anyone and there isn’t a security feature to disable editing. There is...
View ArticleUpdated v11 Release Notes available on Support Portal
At Knowledge > Documents & Videos > Getting Started with v11.Note the 11e Release Notes are 156 pages longer than the EXE Notes.
View ArticleVaccine Lot #
Hello,I was wondering the best practice for entering a new shipment of a vaccine that is already in eCW Vaccine Lot #. Do you create a transaction under the existing vaccine lot # or do you create a...
View ArticleWhere do you lists the specialists a patient sees?
For the past 10 years I’ve listed specialists under the Medical History section. Then came Circle of Care but it doesn’t show up on the medical summary. This is ECW V11, built for improve...
View ArticleUsing eCW for Outpatient Behavioral Health
We have a practice that is interested in moving their OP BH practice onto EHR from paper.The question is, what have others done regarding keeping a separate database from Primary care, versus having...
View ArticleIs there an Bubble Sheet expert out there?
We are running into a variety of issues with bubble sheets. Here are some:1. Bubble sheet scans fine and user submits the scan, but the progress does not display submitted data. 2. On scan is aligned,...
View ArticleEncouraging patients to use the Patient Portal.
Any suggestions on how to encourage pediatric patients, in particular, to use the portal. In most cases the pedi patients are seen for their well child visits and therefore there is not incentive for...
View ArticleDeleted documents log
Is there a deleted document log? And if so, how does one access it? TIA
View ArticleChecklist for Entering New Insurances
Does anyone have a checklist that they are able/willing to share that will help identify the steps that must be completed when entering a new insurance. thanks in advance. Kathy Watts, RN, MSN EMR...
View ArticleAnyone use the “Verify Histories” button that verifies all histories from...
I saw in recent release notes that there is a new “Verify Histories” button available if item key 4003_VAOE is enabled. Supposedly it adds a button onto the progress note that allows you to verify...
View Article10e current version doesnt have lab reference ranges?
So we upgraded to 10e today and have put in the tickets to get the wrinkles ironed out. We have one big problem though, all of our in house labs don’t have reference ranges listed anymore. The below...
View ArticleSo Over Version 11 upgrade.
We went live with the upgrade on 5/7/18. Since that date, we have only had 2 days where the system didn’t totally crash and we had to switch to paper. I don’t think the system was ready for prime time....
View ArticleRx Name Only missing
Hello everyone,I have a user that is missing the Rx Name Only in the current medications section of the progress note. I have the same laptop as the user who is miss the Rx Only box. When she logs...
View Articledisable carry medicines forward
I upgraded to v11. How do I disable the carry medications forward when looking at a note? I couldn’t find it when I reviewed settings. Also is there a way to disable a notice that say another user is...
View ArticleECW Medicare compliance problem found? Let me know if you agree
In V11, they grayed out the USER Settings button to default YES - Automatically add previously associated assessment when Rx is continued. While it’s a nice convenience I always had that kept that off...
View ArticleDuplicate Physicians in referring physician list
Is there a function to turn on that would disallow duplicate physician entries with the same NPI? I have had some new employees add physicians to the database that were already in there.
View ArticleClik here to view.
Kiosk—looking for feedback
Good morning, all:Our practice is looking into adding Kiosk to our front desk workflow, and hoping to get some real-world feedback. And if anyone reading this is currently using Kiosk and is in the...
View ArticleUpdated v11 Release Notes available on Support Portal
At Knowledge > Documents & Videos > Getting Started with v11.Note the 11e Release Notes are 156 pages longer than the EXE Notes.
View Article