SP2.5.48 Release Notes Anywhere?
We just upgraded to SP2.5.48, and I was told by a rep that release notes were on my.eclinicalworks.com, but the latest is the notes for SP2.5.38 from November 2017.Thankfully it looks like they’ve...
View ArticleM Jelly Bean not refreshing / Messages delayed
We have had users reporting that there are times when messages that were sent to them are not being received promptly and in some cases are delayed by days! Has anyone else experienced this and...
View Article10e Plug-ins installation
For anyone using 10e how do you install the required plug-ins? Do you simply open the EXE and go to Help > Launch 10e Url and they simply install at the pop-up? I’m assuming this is how it is...
View ArticleV11 and 11e are coming out March 1st.
Well 11 is finally coming our March 1st. We’re on 10e, went live recently and I personally feel like it’s been somewhat of a disaster. I know my group is anxiously waiting on 11e, but I’m hoping we...
View ArticleItem Key Document Log
Is there an item key/practice default that will allow me to see when a document is assigned and who it was assigned to?Thanks.
View Articlee-prescribing controlled substances
What has been the general opinion about this feature? Our company keeps talking about eliminating paper and prescribing errors by using the electronic system but won’t allow e-prescribing controlled...
View ArticleV11 Testing Experiences…and GO!
Anyone else out there testing V11 yet? General feedback? Greatest things since sliced bread? Show stoppers? Would love to hear other practices experiences.
View ArticleThe PHQ-9 isn’t really.
Does anyone know why the PHQ-9 in eCW only has 7 questions???(I’ve contacted eCW as well. They’re looking into it and will get back to me.)
View ArticleWeird macro issue
Some providers are able to create macros in the assessment section and others cant, even though they are all in the same role. Some have access to the + sign to add a macro and some are greyed out....
View ArticleCombine Databases- Behavioral Health, Primary Care, and Specialty
We currently are running our Behavioral Health Services on a separate database from our Primary Care and Specialty Care services. I am reaching out to see if 1.) Does anyone currently have a...
View Articledisable carry medicines forward
I upgraded to v11. How do I disable the carry medications forward when looking at a note? I couldn’t find it when I reviewed settings. Also is there a way to disable a notice that say another user is...
View ArticleCCM expert help requested
Hello,I have a problem with adding to the list of eligible insurances for CCM. Medicare covers CCM. However so do many private Medicare Advantage plans through major commercial carriers like United....
View ArticleALERT fatigue - prescription not from multum
version 11 upgrade headaches. I now get this alert. Anyone know how to disable it?“This prescription is not from multum database. There are not considered for verifying drug allergies/interactions....
View ArticleDiagnosis Code included on eprecriptions, printed and faxed prescriptions
Conflicting information on having dx codes show up on prescriptions. Unchecked practice default so that dx codes would show on eprescriptions (told this would allow them to show on printed and faxed...
View ArticleScanning & User Productivity
Is anyone monitoring scanning productivity by user? If so, how are you doing this as eCW tell us there is no canned eBO report to provide this information? We don’t want to spend our time searching...
View ArticleExternal Rx History: Reliable or Simply Not Working
Anyone else have issues with External Rx History? It seems to work best the next day when I’m doing our daily chart audit, and not very well on the day of the visit when the MA needs it to work. Also,...
View ArticleCan the S Jellybean in 10e default to the resource schedule?
Some of our clinics run on a resource schedule, rather than the provider’s schedule. For example, our urgent care might have three providers working in the same clinic at the same time. So all the...
View ArticleEPCS Sending Error
Has anybody seen or come across this error before. Up until a few weeks ago this hasn’t happened much, now we’re seeing it regularly several times a day across 10-12 providers.
View ArticleRemote Scribes and eCW
Anyone out there ever worked with remote scribes and eCW and care to share lessons learned? We are looking to work this out and have concerns relating to managing concurrent access, communication,...
View ArticleV11 Testing Experiences…and GO!
Anyone else out there testing V11 yet? General feedback? Greatest things since sliced bread? Show stoppers? Would love to hear other practices experiences.
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