View a TE from a TE
I can’t tell if this is a bug or how it’s designed. When you’re in a Telephone Encounter and you need to look back on a previous telephone encounter, it bugs out and doesn’t let you view the previous...
View Articleeva commands
Anyone using Eva? I think it would be nice but typing in a simple command like “Open patient x chart” it doesn’t understand.Anyone have a list of the current commands?Also anyone else bothered by the...
View ArticleData Migration Medent
We joined with another organization January 1st and sadly had to change our EMR to join with theirs. In the conversion we went from ECW to Medent. EVERY patient was transferred to our new EMR - active...
View ArticleRecurrent concurrency error
This setting keeps “unchecking” itself, at least daily. Most notable, it seems to happen when I try to look at “labs” from the Rx window, but it can happen anywhere. Maybe that’s just something I...
View ArticleECW V10e slowness issues
Network Setup Spectrum Fiber 50x50 Sonicwall TZ300 Router Dell Server 5 HD Ac Pro Access points We seem to notice alot of slowness issues in 10e. Whether it be with logging in or televisits. Any...
View ArticleMake this section larger please
(I am not putting this in the “Enhancement request” I just hear crickets there)Now that I am forced to use this with 10e (would prefer the old “classic” screen if I had the choice anymore):This box...
View ArticleNote every note is a progress note, how to change header
For some reason, every note we have generated since we went live almost 4 years ago says “progress note” in the top right hand corner. It may be an H&P or a Consult note, but it prints out as a...
View ArticleHow do we add a Vital Sign?
I have added First Day of Last Menstrual Period (FDLMP) in the EMR =>Vitals=>Configure Vitals section but it does not show on the progress note.Historically with older versions, I had done the...
View ArticleDriver’s License vs Insurance card when registering a patient
We are in a dilemma. We are a large group of 24 clinics and work hand in hand with our hospital. We use eCW and our hospital uses Paragon. We register the patient by insurance card and the hospital...
View ArticleCombine Databases- Behavioral Health, Primary Care, and Specialty
We currently are running our Behavioral Health Services on a separate database from our Primary Care and Specialty Care services. I am reaching out to see if 1.) Does anyone currently have a...
View ArticleNDC errors with controlled substance electronic prescriptions
Hi all I am curious what others have experienced with NDC errors when prescribing controlled substance via EPCS.The state of CT now requires controlled substances to be prescribed electronically and as...
View ArticleRemote Scribes and eCW
Anyone out there ever worked with remote scribes and eCW and care to share lessons learned? We are looking to work this out and have concerns relating to managing concurrent access, communication,...
View ArticleV10 SP2 5-38
Has anyone taken this upgrade recently?? We are scheduled to take an upgrade and were just informed that it was a brand new version and there aren’t any release notes as of yet. Just trying to get...
View ArticleSP2.5.48 Release Notes Anywhere?
We just upgraded to SP2.5.48, and I was told by a rep that release notes were on my.eclinicalworks.com, but the latest is the notes for SP2.5.38 from November 2017.Thankfully it looks like they’ve...
View Article“Medical History Will Not Be Updated in the Right Panel”
As of a few days ago we suddenly have the above show up randomly in the Medical History section. I can update the Medical History in the progress note but it will not be updated in the right chart...
View ArticleRed Exclamation appearing on Allergies after patient intake
I’ve rooted out the causes of most of the red exclamation points on the progress notes indicating that changes will not transfer to right panel. Causes include Templates or clicking “Verified” on a...
View ArticleDisappearing surgical history - this is a significant PATIENT CARE PROBLEM...
I’ve been investigating a significant patient care problem that many(most) providers aren’t even aware of. It has been an issue for at least several years and possibly longer. I found 1 similar...
View Articlemale versus female note
I noticed teh portal will be moving to open notes so patients can see my progress notes, not jsut usual CVS. Is there a way for my male patients, their encoutner notes do not have gyne/ob sections? I...
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Kiosk—looking for feedback
Good morning, all:Our practice is looking into adding Kiosk to our front desk workflow, and hoping to get some real-world feedback. And if anyone reading this is currently using Kiosk and is in the...
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