V11 and 11e are coming out March 1st.
Well 11 is finally coming our March 1st. We’re on 10e, went live recently and I personally feel like it’s been somewhat of a disaster. I know my group is anxiously waiting on 11e, but I’m hoping we...
View ArticleScanshell Issues
I have multiple Scanshells, 800 DXN, 800 DX, and 3100 D (6 total). The scanners seem to be working properly for most of the day but in the afternoon, they stop working (sometimes). eCW has connected to...
View ArticleCcm time module lacking
I did the webinar for v11 and found it disappointing because the trainer didn’t really seem to know much in the way of how we actually use ecw. CCM time documentation continues to be a struggle and it...
View ArticleVitals-BMI-Associating CPT Code
I currently have the CPT code 3008F attached to the BMI vital, however, I have tried to reach out to eclinical to see if there is a way to make it so that the BMI will only calculate on patients aged 2...
View ArticleOncology Flowsheet
I found some older threads about using eCW in a medical oncology clinic - are there any clinics out there that are currently using eCW in a medical oncology clinic and have developed a flow sheet...
View ArticleDiabetic Eye Exam Alert
What have others done to set up an Alert for Diabetic Eye Exams to track and document? Struggling…
View ArticleRecurrent concurrency error
This setting keeps “unchecking” itself, at least daily. Most notable, it seems to happen when I try to look at “labs” from the Rx window, but it can happen anywhere. Maybe that’s just something I...
View ArticleDynamo Label Printers
We’re on 10e exclusively and interface with LabCorp. We’d like to use Dynamo label printers but can’t get a solid answer out of eCW if they will work. Has anyone used them with either 10e or V10?If...
View ArticleImmunization doses
We’re trying to manage our immunization inventory through eCW and keep running into the problem of fractions of a dose. If someone were to give a patient a partial dose eCW subtracts a whole number...
View Article10e Plug-ins installation
For anyone using 10e how do you install the required plug-ins? Do you simply open the EXE and go to Help > Launch 10e Url and they simply install at the pop-up? I’m assuming this is how it is...
View ArticleScribe command for Next appointment
Hi guys,I didn’t see anything regarding a command for next appointment in scribe user manual or the “i” section. I have tried using “next appointment three months” and it does not go into progress...
View ArticleTracking Medications Administered to Patients During an Office Visit
I have the same question as stated in a previous post. We need to track medications, lot numbers, etc. that were administered during an office visit. We need to be able to run a report of all...
View ArticleDisappearing HUB Button
See screenshot. We haven’t been able to pin-point what circumstances/clicks lead up to the issue, but intermittently the HUB button will disappear from the appointment screen. Simultaneously, the...
View ArticleOther user has changed data….
We keep getting the message “OTHER USER HAS CHANGED DATA WHEN YOU WERE WORKING. FOR PATIENT DATA CONSISTENCY, THIS SCREEN WILL BE CLOSED WITHOUT SAVING”. I understand this is for patient safety and it...
View ArticleItem Key Document Log
Is there an item key/practice default that will allow me to see when a document is assigned and who it was assigned to?Thanks.
View ArticleDrug Database Problem
We have Medispan Database, but everytime I contact support to update the database because it is out of date, I am told I have Multum. After multiple episodes of going back and forth, they manually do a...
View ArticleDiagnosis Code included on eprecriptions, printed and faxed prescriptions
Conflicting information on having dx codes show up on prescriptions. Unchecked practice default so that dx codes would show on eprescriptions (told this would allow them to show on printed and faxed...
View ArticleDymo Label Printers
We’re on 10e exclusively and interface with LabCorp. We’d like to use Dynamo label printers but can’t get a solid answer out of eCW if they will work. Has anyone used them with either 10e or V10?If...
View ArticleSetting Up Lab Panels with Multiple Units of the Same CPT Code
We have several labs that need to drop two units of a CPT code. I have seen several threads about similar issues that were solved by using the associated cpts under the CPT set up. My problem is that...
View ArticleDriver’s License vs Insurance card when registering a patient
We are in a dilemma. We are a large group of 24 clinics and work hand in hand with our hospital. We use eCW and our hospital uses Paragon. We register the patient by insurance card and the hospital...
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