Resource Schedule Start
We are slowly transitioning into 11e and when we open the Resource Schedule, the schedule time at the top of the window is 8AM. We start appointments at 7AM and always need to scroll up. Then, if we...
View ArticleIntake Questionnaires
Hi everyone our practice is currently uploading a pdf copy of our patients digital intake form to patient docs then staff manually enter this data for structured fields. I was wondering if anyone who...
View ArticleDocument Management
Hi all,Just did a big update and server migration. Two questions:1. Our “Patient Documents” is a huge mess and I want to clean it up. There are redundant folders and some completely useless ones. I...
View Articleskip to next patient
Hi all, is there a way to move on to the next patient without exiting from current patient chart? If there is , is it on both the 11e and desktop version?Thanks !
View ArticleList of Areas with Special Character Issues in 11.52
Sharing in case it’s helpful, will update as we find more. If you guys know of any others let me know and I’ll add them to the list. Special Character Issues:-Notes & General Notes section of a...
View Articleapostrophe and more
What kind of junk software is this. If I use an apostrophe in my progress note, eClinicalWorks won’t allow it! I am beginning to serious consider switching to EPIC when our region makes the move....
View ArticlePatients requiring interpreter services
Good afternoon, We have several patients that require translation services/interpreter during their visits. This number is overall relatively small but the per minute fee for pay as you go...
View ArticleDragon Dictation Issues
Using web based Dragon provider is experiencing two issues:Provider dictates dash and gets an unsupported character error. Provider’s last spoken word in the sentence routes to being the first word in...
View ArticleHealow Issues?
I was wondering what sort of success anyone is having with Healow Televisits? We seem to have a lot of inconsistencies with patients receiving the texts, joining the session, etc. How’s this working...
View Articleeclinicalforms
What is the ideal file size and format to use when storing all our forms on ecliniorms?
View ArticleIs there an alert can be set up for certain pts with Medicare with injections...
Hello, I know my question may sound dumb…For example, if a patient has Medicare insurance part A & B, Shingles and Tdap are not covered. The provider wants an alert or something to tell staff…Is...
View ArticleTelephone Encounters - unable to reassign/save data
Hi All,Has any other practices experienced, in version v11.52.305.66_20, the inability to reassign/save telephone encounters. We are locally hosted, not cloud, and since our recent patch installed to...
View ArticleReferrals, P2P and Direct Addresses
Is anyone having trouble with P2P and/or finding providers with direct addresses in the lookup? The feature itself is kind of garbage all of the time with the system magically creating duplicates,...
View ArticleEditing another TE within a TE (v11e)
Wondering if anyone has encountered this/found a workaround. On v11 desktop, if you’re in a TE, you can click hub > encounters > another open TE for the same patient > and then you’re able to...
View ArticleUpgrade to V11.52.305.66_33
Good morning,Does anyone have any info on the “lessons learned”, or after action reports on this upgrade?Upgrading from V11.52.153.16_19 to V11.52.305.66_33Thank you, Steve
View ArticleDeleted Document Folder
A document folder that was full across many patients was deleted. Is there a way to retrieve it? I placed a ticket, but have not heard from eCW yet. UPDATE: It looks like the documents from the...
View Article11.52.305 dumpster fire
Our upgrade to 11.52.305.41 has been a disaster to say the least. FaxingBroken Client upgradebroken APL ReportsGone Slave ServerOut of Sync for three days Print scheduleput your glasses on Patient...
View ArticleCreate alert based on future schedule appointments?
Is there a way to trigger alerts if an appointment type isn’t scheduled in the future? In other words, instead of the an alert for the provider based on “have they had this test done in the last 6...
View ArticleOffice visits screen - unlocked encounters view
Can anyone tell me why the date range for viewing unlocked encounters on the office visits screen cannot exceed 30 days? Due to timely filing you would think they would be smart enough to make it at...
View ArticleSpecial Characters when opening Labs
Hi All,We started getting error messages this morning whenever we click on any button in the Pt Hub. I initially thought it was associated with some new lab results but this is affecting all record...
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