Sharing in case it’s helpful, will update as we find more. If you guys know of any others let me know and I’ll add them to the list.
Special Character Issues:
-Notes & General Notes section of a referral
-Actions Note Section
-General Notes section of Appointment Window
-Notes section of Pt Info Window
-Chief Complaint
-Visit Reason
-Last Name
-First Name
-Billing Result Code
-Address Line 1 & 2
-Pink (secure) Sticky Note
-Patient Document names
This happens in both the section & the notes section of the following places in the progress note:
-HPI
-Social History
-Family History Notes
-Physical Exam
-Procedures
-Preventative Medicine
-Billing > Assess Notes > Notes
-Visit Code > Billing Notes
The validation check for special characters doesn’t allow the end user to close the following screens without addressing the special characters.
Billing > Assess Notes > Specify
Visit Code> Reason