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Compounded Controlled Prescriptions

Anyone have suggestions for this? One of my providers prescribes compounded controlled medications (specifically testosterone propionate/estradiol) and has had to fax or print these since testosterone...

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Text reminder messages

Is there a way to set up text reminder messages that gives the patient an appt time that is 15 minutes earlier than their scheduled appt?  for instance:  appt is at 3:00pm, patient gets a reminder text...

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Pharmacies - Refills

Hello,Ever since we did the NCPDP updates for e-prescribing, we have had issues (as I am sure you have, as you read this). We are noticing now that medications sent in a style like this (90 days or 30...

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Reasons to Keep .EXE Version?

Hello, we are going to begin transitioning to 11e after a decade of using the .EXE version. My question to you all is this. Are there any workflows, or niche parts of workflows, that your organization...

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How does the Expiry option (date) work in the patient documents?

Being asked about the Expiry feature in patient documents and have gotten conflicting info from eCW on how this function works. Thanks

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Deleting canned eBO reports

There are only a few eBO security settings but not sure if any of them remove the ability to delete canned eBO reports. Has anyone successfully found this option?

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Training/Test Environment watermark

Recently got access to an eCW training/Test environment. I’ve used other environments in different emr’s and there was a small watermark as a reminder. Does ecw have this ability or item key?

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Address ‘Validate’ button mandatory

When entering patient address there is the option for UPS validation. Is there a way to make this mandatory or what is your workflow for this? We’re having patient statements being returned for invalid...

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future orders for T Inj

Is there a way to set future/recurring/standing orders for Therapeutic Injections like B12, testosterone, etc?

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Bump List

Does anyone have successful use of the Bump List on the resource schedule?  We are looking to keep our appointments filled and currently using a piece of paper for patient call back if we get...

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Barcode Scanners

Looking for other practices who have looked into or implemented barcode scanners with ambulatory eClinicalWorks. We are exploring ideas with our Pharmacy on setting up barcode scanners that will map to...

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11e Web - Multiple lines scroll when using scroll wheel - Is it just me?

Hello all,Is it just me or is vertical scrolling via a mouse wheel incredibly difficult on the browser version of 11e?Specifically I am having issues anywhere there is a list of items rendered in the...

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Barcode Scanning - HELP

Hello, I need a barcode scanning expert here. What worked, what didn’t in eCW for you? What scanner are you using? Did you face issues with set-up? I tried with one of our scanners (Motorola Symbol)...

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In DI window>Assessments>what does “hide specify”/“show specify” do?

More ECW mysteries…What do the ““hide specify”/“show specify” options in a DI order do, or what are they supposed to do?All they seem to do is cut off text in an already too small text field (a...

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Family History Issue

Has anyone encountered this issue?  Patient has a sibling with no issue and a maternal grandmother with a checked issue.Click into family history link in progress note. Notice that the checked...

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eCW ever gonna fix selecting all when clicking into a text box?

A very annoying feature with eCW v11e plugin is the constant issue of clicking into virtually every textbox that already has some text in it will result in everything being selected so if you begin...

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my.eclinicalworks - Suggested Videos

Dear, eclinicalworksfix your website. When creating a ticket the website gets hung up when selecting ‘Modality’. There is another thread covering this with overwhelming support to simply remove the...

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Reasons to Keep .EXE Version?

Hello, we are going to begin transitioning to 11e after a decade of using the .EXE version. My question to you all is this. Are there any workflows, or niche parts of workflows, that your organization...

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additional information required for COVID-19 antiviral rxs

A pharmacy we work with is requiring the following documentation to be on prescriptions for COVID-19 antivirals:Patient phone: Date of onset of symptoms: Date of positive test: I have reviewed the...

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Error at login

One user reported today that she got an error when she logged in that says:“Why didn’t you allow my web app to use IndexedDB?!”It hasn’t prevented her from accessing eCW but I was curious if anyone has...

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