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NCPDP, Refill Requests and EPCS

We just took the patches and upgrades to be in compliance with NCPDP. One huge issue we are hearing from one of the pharmacies we regularly send controlled II prescriptions to has said that the...

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ItemKeys

Does anyone have an updated list of ItemKeys that they can share?Thanks,Karen

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CommonWell Integration

Hi everyone,I wanted to know If anyone has any further information or thoughts on Commonwell integration?  How many of you have found the integration useful? Also the documentation eCW provides...

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New Version Upgrade

I am not sure what experience you all have had getting the latest upgrades but we have had nothing but trouble.  Just trying to get it into our Training environment has been a struggle.  We are...

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11.52 Security Settings

Can anyone share the current list of security setting options in 11.52?

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Delimiter & Pop Up

In the vitals section there is an option for Pop Up.  How do you remove the check mark permanently?  Also, in the browse section under Assessment there is a comma in the delimiter that we cannot...

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Invalid Fax Document error

Hi all,Sometimes when I try to fax a document or letter from the .exe version of ecw, it will give me an error that says “invalid fax document”, but still seems to go through and/or work? Why does this...

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eClinicalTouch 3.8 - it’s a DISASTER

Anyone else experiencing frequent (very) and random application crashes? We have this widely deployed for MA/Nursing staff.  We had to upgrade to 3.8 in conjunction with our update to v11.52.  The...

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Item Key Code to ItemKey mapping?

I know this is a long shot, but it can’t hurt to ask. Does anyone have a mapping for the Item Key Code to the item key name found on the various item key tables. In preparation of our upgrade from...

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Time Out alert/reminder before procedure

Have your practices been able to build any alerts/reminders to complete a Time Out before a procedure?  So far I’ve only been able to think of:-Billing Alerts, but those would only pop up when the...

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Disappearing surgical history - this is a significant PATIENT CARE PROBLEM...

I’ve been investigating a significant patient care problem that many(most) providers aren’t even aware of.  It has been an issue for at least several years and possibly longer.  I found 1 similar...

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ItemKeys

Does anyone have an updated list of ItemKeys that they can share?Thanks,Karen

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Spell Check in 11e?

Does anyone have experience with using, adding to, or modifying the spell check dictionary in 11e? We’re transitioning from the .exe version to 11e and users are struggling with the available...

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Useful Google Chrome Extensions

We are transitioning from eCW Desktop to eCW Web App (we predict its gonna happen forcibly once IE disappears). To make the Web App more efficient, are there any useful Chrome Extensions you guys use...

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Please fix document viewing post MODI removal

Currently to view a single document while in patient’s chart:Click patient docs Enlarge popped up window drag divider down to make space clock document possibly click fit to width scroll...

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Sidexis - 11e Customers

Looking for any other Sidexis customers on 11e, one of our practices is struggling (and has been) and we continuously hear it will be resolved in the next update.Anyway—just looking for other customers...

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eCW’s Plans for the EXE Version?

Does anyone else see writing on the wall for the end of the EXE version of eCW?Windows 10 Enterprise reaches end of life on October 14, 2025. Windows 11 is the official successor to Windows 10. Problem...

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EBO Slowness

We have been experiencing tremendous slowness when trying to run reports in EBO. I was told that with this upgrade, the issue would be improved.  It was not.  Is anyone else having this issue? We are...

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AUC (Appropriate Use Criteria) delays again!

We’ve been told that the vendor that ECW was partnered with for AUC just recently sunsetted their application and we are back into a hold pattern until “fall 2021”??! Doesn’t give us alot of time to...

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Medication Education

Is anyone aware of a way for patient medication education to be added to the visit summary automatically upon ordering a certain med?Thanks in advance.—Kyle

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