Can’t add meds
Hi all,Since ECW has been showing more warnings in its recent updates, I found that my scribe sometimes cannot add in medications if there are too many warnings/interactions that pop up, whereas I...
View ArticleMedication Favorites for all users
Hi all,Does anyone know where the medication favorites for all users list can be managed? I.e. it’s easy to add it to the list for all users, but is there a way to remove a med from the all-users...
View ArticleWhat’s new in 11.50?
Going through the release notes for exe and browser, and just thought it would be a good idea to share what’s new in the upcoming client upgrade. Not everything but at least the major ones. This is...
View Articleyour eCW Training program
Hi, wondering what everyone’s training plan/documentation is for onboarding providers/staff, as well as training new features/new upgrades, etc? We are moving from v11.40.23 to v11.52.153 in a few...
View ArticleeBO Reporting on SMS Confirmations
Hi alll,I’ve been tasked with getting some data on how many of our patients are responding to our ‘Reply 1 to Confirm’, etc. SMS prompts, but I’m coming up emptyhanded.Is there any way to report,...
View ArticlePDMP Activation
Hi all,How do I get the state prescription drug monitoring (PDMP) activated so it is automatically pulled up in ECW? I heard you could do this but I can’t find a way to activate that. It would be much...
View ArticleIs 11.52.75.7 the latest release?
A little confused, we are being upgraded to 11.52.75.7 next weekend, but isn’t there a 11.52.93.44 per Girish that addresses many of the issues in this upgrade?Just want to make sure we’re upgraded to...
View ArticlePrinting PPD
Hi everyone, is there a way to print PPD results from today’s visit, and ONLY PPD results? Obviously we can print the vaccine record from the IMM tab but what if they only want the PPD? Thanks in...
View Articlepermission to create/edit Browse texts
A few years ago there was a change in a setting that newly linked the ability to create/edit Browse texts with the ability to create/edit Categories- we only realized it when a user edited a category...
View Articleeclinicalmobile down?
Hello,Just wondering if anyone here is having trouble with eclinicalmobile. Both the website and the app seem to be giving us a 404 error. Thanks
View ArticleMedication List moving to Unreconciled Tab
we are seeing an issue where medications that were confirmed in a previous visit are now showing up in the Unreconciled list.Not sure if this is user error or an issue we’ve been seeing since our...
View ArticleReferral: Reason field Browse
Morning, I’m working to setup referrals for Medical Nutrition therapy and wanted to use the Browse feature within the referral reason field. I was hoping that it would allow me to drop the “template”...
View ArticleAUC delays again!
We’ve been told that the vendor that ECW was partnered with for AUC just recently sunsetted their application and we are back into a hold pattern until “fall 2021”??! Doesn’t give us alot of time to...
View ArticleeBO Reporting on SMS Confirmations
Hi alll,I’ve been tasked with getting some data on how many of our patients are responding to our ‘Reply 1 to Confirm’, etc. SMS prompts, but I’m coming up emptyhanded.Is there any way to report,...
View ArticleDiclofenac sodium 1 % gel
Since the Medispan drug dictionary was updated the other night. We are unable to order the Voltaren 1% gel or Diclofenac Sodium 1% gel. What are others doing? this is causing havic, this is ordered...
View ArticleeBO Down?
We tried to access eBO and it appears down. 1. Using link on Chrome - page just loads 2. Launching from EXE - eCW crashesI also cannot get the web version to launch. It seem to just continuously load...
View ArticleFinal questions before our 11.52 upgrade this Fri
We’re finally getting upgraded to 11.52 on Friday at 9pm. Specifically client version 11.52.75.7.My questions:-Are the concurrency lock issues resolved? are you guys dealing with concurrency locks...
View ArticleSurgical History updates
We are a surgery office and are wondering if we are missing a function that will update our surgical history automatically once a surgery/procedure is already performed/billed by our doctors in ECW.I...
View ArticleRESIDENTS
Hi All,We just acquired a practice that has a residency program. How do you setup your residents? Are they set up as a provider? What is the “Is a Resident” on the provider setup? What does that do?...
View ArticleOrganization name change
They are changing/rebranding our company name. Has anyone changed the facility name in ecw or know what repercussions might come up with claims, EPCS for providers etc… I thought there was a similar...
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