Kiosk Initial Implementation - First time consents/form
It appears that when you first implement the kiosks all consents are started over? So there’s nothing that tells the kiosks if a patient needs to sign a consent so it just has everyone fill one out...
View ArticleFitBit Tracker Healow
Has anyone actually gotten a healthtracker/watch to interface successfully with the EMR (ie. display all listed data)?I have myself set up with a FitBit Blaze, and, viewing from within the EMR, pulse...
View ArticlePatient Portal Access
Hello,We have reports of patients trying to log into the patient portal and it immediately kicking them out, bringing them back to the log-in screen. Then when they try to log in using their phone and...
View ArticleEBO Slowness
We have been experiencing tremendous slowness when trying to run reports in EBO. I was told that with this upgrade, the issue would be improved. It was not. Is anyone else having this issue? We are...
View Articlebuilding a Procedure with no CPT code attached
Is it possible to build a Procedure order (that will appear from within the Treatment window, not the blue Procedures section) without associating a CPT code?We want to build a “Foot Exam Pt w/o LOPS”...
View ArticleCard on File
Has anyone utilized the Card on File feature yet? Is anyone having issues with it?
View ArticleBlocking Information Cures Act Feature in eCW LIVE
My providers are not happy about this at all that eCW has enabled this feature already. Our local EPIC users are not enabling this until March, which allows a lot of notification and changes training...
View ArticleInformation Blocking - New thread
Starting a new thread since we are getting closer to go date (if you haven’t flipped the switch yet). What is everyone doing to get ready (in eCW) for this? We are still on v11.40 and waiting to get...
View Article“This Document is not attached to an office visit”
Greetings,When we receive faxed documents into our inbox, on the “document details” screen we used to be able to click the “Progress Notes” button on the bottom to open the last progress note.Now when...
View ArticleShare Letters and Forms
There was a recent suggestion to create a post where everyone could share any letters or forms (using merge fields) that you have created that you think would work well at other practices. Anyone game...
View ArticleCOVID Vaccine - Messenger Campaigns
We have been using the custom messenger campaigns to reach our patients to have them go to our website to sign up on our “interest form” for the vaccine. We have had several issues with the voice calls...
View ArticleDropdown menus freezing
Hi all,I have noticed this morning that when I go to fax DI or fax labs from the lower common send carrot in the online version of ecw and try to use the dropdown menu in the upper left to select a fax...
View ArticleMake patient docs on chrome ecw plug-in mode larger
Hi all,Does anyone know if it might be possible to make the plug-in mode patient docs window even larger so that more of a document can be seen on larger and/or higher resolution monitors?Thanks,...
View ArticleHow to order site specific DI’s
Need some major help on this one and I can’t explain it very well. Ex) A provider needs to order a “Soft tissue ultra sound right hip”. That exact nomenclature for the order is not in our DI...
View ArticleV11.52
Hello Did anyone updated the new version of ecw V11.52?Please share your thought and recommendations.Thanks
View ArticleRx Watermark still possible?
In my former install, I had added a watermark of our logo to print with Rx’s that are printed on plain paper.Is this possible? Does eCW still assist with this option? If so, I will create a support...
View ArticleCustomize Send All under Rx
Is there a where to customize the SEND ALL settings. In other words it puts checks in rxs, labs and diagnostics which I don’t want since it prints all diagnostics on 1 rx. I also don’t want it to...
View ArticleKiosk Initial Implementation - First time consents/form
It appears that when you first implement the kiosks all consents are started over? So there’s nothing that tells the kiosks if a patient needs to sign a consent so it just has everyone fill one out...
View ArticleWhy no copy-and-paste ??
I’m certain eCW will call this a “feature” but I call it a crippling effect.In the web-based version we cannot copy and paste information like is done in the EXE.In particular - when a note is locked...
View Articlesignatures on Behavioral Health treatment plans, forms, etc.
How are your practices obtaining patient signatures on Behavioral Health treatment plans, forms, etc. in a hybrid/telehealth model of care?
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