Automation??
I have been using ECw since 2009.I know there are features that I might not have enabled.So here is my request.WIth all the insurance needing HEDIS codes, BMI, etc - is there anything that will...
View ArticleUnable to lock some notes
Hello everyone, I have several notes that I have not been able to lock as everytime I try to lock them it says someone is in the note. Now it has been months. We have had all users log off and all ecw...
View ArticleUnable to lock some notes
Hello everyone, I have several notes that I have not been able to lock as everytime I try to lock them it says someone is in the note. Now it has been months. We have had all users log off and all ecw...
View ArticleAnyone use custom campaigns yet?
I created a custom campaign today and imported our custom list of pts in there, but after publishing it, we haven’t received any emails/sms/calls. When I go back into the custom campaign and edit it,...
View Article“PortalBox” Folder Documents
Does anyone else have a folder “PortalBox” in their “Patient Document” list?If so, does it have any purpose? The name seems to suggest that documents in that folder would post to the patient portal,...
View ArticleMultiple Same Assessments in Previous Assessments
I’m not sure if this is recent but has anyone else noticed multiples of the same assessment when trying to add a Previous Assessments, from the Assessments window? If you scroll through the Previous...
View Article“Document Management” Deleting Folders
In the list of “Patient Document” folders (RIGHT click any folder>“Document Management”), I attempt to “Remove” a folder, a pop-up seems to confirm the action, but I cannot delete folders that I...
View ArticleMedical Records button grayed out
Hi -First time user of this forum, thank you in advance for your help.I am trying to download all medical records for multiple patients, when I try to click on the Medical Record button it is grayed...
View ArticleVaccine Administration Codes
Is anyone using the vaccine administration code feature in eCW?We have providers that use 90471-90472 (immunization admin) and then other providers than use 90460-90461 (counseling). It looks like in...
View ArticleiPad handheld case
We’re about to start using handheld iPads for kiosk. Does anyone have a case they recommend? Also, anyone use an alarm like RFID or proximity alarm attached to them? Thanks!
View Articleedit stock text in Clinical visit summary
Hi, I want to add a standard sentence at end of all Clinical visit summaries, including those posted to portal. I have a SSAs version so no access to the server. Stock text“ Patient Instructions...
View ArticlePatient Portal Statements Vs eStatements
Currently we have patient statements enabled on our patient portal. In addition we have a contract with our clearinghouse to send paper statements to patients. Problem is there is no way to identify...
View Article“Protocol” Under “Registry”
R side bar>“Registry”>“Patient Recall”>“protocol”How do you create these “protocols”?I don’t see any way to generate them.
View ArticleAutomation??
I have been using ECw since 2009.I know there are features that I might not have enabled.So here is my request.WIth all the insurance needing HEDIS codes, BMI, etc - is there anything that will...
View ArticleClear progress note when template is loaded multiple times
Is there a way to ‘undo’ when a provider loads a template multiple times? Or to clear all sections and start over? Thank you!
View ArticleMultiple fee schedules?
I have many different types of providers (NPs, MDs, etc.) and they have different fee schedules for the same insurance. I spoke to ECW and they said there is no way to add that in the system. Seems...
View ArticleeCW/Meditech Interface
Does anyone have a bi-directional interface with Meditech? If so , what struggles and hurdles did you face when implementing and are you pleased with the outcome? We would only be using it for labs and...
View ArticleActive Directory Authentication
Has anyone turned on Active Directory Authentication in eCW?I found a few other forum posts but nobody used the eCW option. I’m looking for workflows and potential issues with turn on the item key...
View ArticleContactless Registration
Hi All,I know eCW has eluded to releasing a mobile/ Contactless registration process for patients. Is anyone looking at alternative 3rd party options for this? If so, what products? I know eCW said...
View ArticleTelehealth Related Updates
Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....
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