Dental Imaging Programs
We’re attempting to link our dental imaging programs (Romexis and Apixia) with eCW. I’ve checked compatibility and everything is good to go there, but the eCW tech remoting in to link is completely...
View ArticleECW SLOW despite fast internet connection
We saw significantly slowed performance after we made the mistake of taking ECW from the office out to the cloud. Somehow, developed patience for the slowness and got used to it. Lately ECW has been...
View ArticleSigning without Locking?
Does anyone have alternative for a physician to “sign” the note without actually locking it?We have been contacted by BCBS that all notes need to be signed in 24-48 hours. Our current workflow has the...
View ArticleOffice 365 & eCW
Is anyone successfully using Office 365 with eCW (i.e. running letters) with no desktop office installed?
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11e – Common Send Window Changing the Pharmacy
Scenario: Provider prescribes multiple medications for a patient. Before sending the scripts, the provider verifies the pharmacy and patient decides to have them sent to a different pharmacy. This...
View ArticleCovid Diagnosis
Hi,I am unable to find Icd10 for covid U07.1 How I am supposed to add the diagnosis?
View ArticleConnection Reset error
Within the past few weeks, we have started to get random ‘Connection Reset’ error boxes popping up. Most of the time, they are benign and we can just press ‘OK’ and no harm done. However, if we get...
View ArticleTeleVisits in 11e
We are currently working in Version 11 EXE and have heard that if we use the browser version we no longer need to use the Healow Agent. eCW has said that the TeleVisits are more reliable and providers...
View ArticleCloud questions
I am considering moving from a locally hosted server to the cloud and have some basic questions. I am a solo physician and know very little about tech, so appreciate any and all suggestions. Here are...
View ArticleNew header on locked progress notes?
When locking progress notes today, I noticed a new header of patient demographics that is appearing on the locked note.Is this optional and if so how do I remove it? Seems redundant.
View ArticleHIE/eHX Module
Is anyone using this in eCW? There is no documentation on the portal and a search here doesn’t yield much information. eCW sent us documentation and it was from V8.0. It was dated 2016 and I couldn’t...
View ArticleHow slow is eclinicalworks compared to other EMRs you have used? What is...
We have fiber with pretty fast speed (470mbps/59) Our computers are fast with other programs running super fast. I am just trying to figure out what is considered normal for eclinicalworks speed. I...
View Article“Package Not Enabled” in Right Chart Panel
In version 11, does everyone’s Overview tab of the Right Chart Panel look like this- with HCC RAF Scores- Package Not Enabled and HCC Gap Recommendations- Package Not Enabled appearing ABOVE Current...
View ArticleProblem List Training Guide
Does anyone have a good training guide on Problem List for clinical staff?
View Article“Ink” feature in patient docs
We’re on version 11.40 and when we click Ink in patient docs multiple error messages pop up. eCW installed a newer version of “ink” onto my local computer and it worked. Their solution is for us to do...
View ArticleMIPS Patch 8312 has broken our faxing. Anyone else have this problem
MIPS Patch 8312 “server Only V11.40.23.19 MIPS. After applying this update, our faxes are incorrectly displaying the patient identifier over the body of the fax, not at the top.eCW says it;s a known...
View ArticleDragon Medical One
For those that have moved to Dragon Medical One, could you provide some feedback? Currently we have a Scribe/Nuance issue after receiving an update on April 1st. We have a jumping cursor issue, when...
View ArticlePatient Portal Questionnaires
Hi All,We recently received complaints that old questionnaires are appearing in the Patient Portal. I’ve check the Portal configuration and cannot figure out how an old questionnaire appears (even...
View ArticleA Message From eCW CEO, Girish Navani
Dear customers, colleagues, and friends: As the COVID-19 pandemic continues to pose unprecedented challenges, we wanted to take another moment to thank you for the extraordinary work you are doing to...
View ArticleScript errors in Med Reconciliation after update
Is anyone else experiencing script errors in the Medication Reconciliation when adding a new med, after the upgrade? If we get out of the Med Rec and back in , it will allow us to add the med.
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