Within the past few weeks, we have started to get random ‘Connection Reset’ error boxes popping up. Most of the time, they are benign and we can just press ‘OK’ and no harm done. However, if we get these while working on a MODI drawing, we lose any work done. The error is not related to MODI because it happens at random times, doing different tasks. I believe it has happened in other areas of the application (entering insurance companies, etc), but we notice it most when working on drawings because of the data loss.
Has anyone else experienced this issue or know the cause? I believe it only started happening after our latest eCW cloud application update. I think we are on V11.40.23.15
By the way, how do you check the current installed build on the EXE? Did I forget how, or was it removed from the Help/About dialog?
Thanks,
Greg