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“Ink” feature in patient docs

We’re on version 11.40 and when we click Ink in patient docs multiple error messages pop up. eCW installed a newer version of “ink” onto my local computer and it worked. Their solution is for us to do this for all of our local computers, roughly 150. We don’t have the infrastructure in place for mass installs like roaming profiles so this would have to be done per computer.

I think we’re getting the run around or maybe our current version has a bug? Does anyone have a newer version where this feature is working? Thank you


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