Televisit for patients that don’t have an email address
What’s everyone doing for televisits on patients that don’t have an email address? We have a patient on the schedule today and we’re scrambling to find a way to connect with him.
View ArticlePOS code HELP
We are trying to create and file tickets through a telephone encounter and if you manually change the POS from our normal filing code 11 to a 02 as required it will reject the claim stating it does not...
View ArticleCHADIS with v11? currently usable or future version…
As a pediatric group, we have been eagerly hoping CHADIS would be available since it was brought up as an upcoming interface at the NUC back a hundred years ago (in pediatrician years). I have heard...
View ArticleTelemedicine and Portal Accounts
Hello,We are hoping to implement Televisits soon, and have run into a few access questions. Since the Patient Portal is a part of this functionality, how are other practices providing this option to...
View ArticleOffice 365 Migration
We are planning for an upcoming migration to Office 365. This includes both email and office products. If you have gone through this at your practice I’d love to have any feedback on lessons learned...
View ArticleeMAR Newbie
Hello, All, As an urgent care company, the eMAR has great potential for us. I am starting the build and seeking advice for pediatrics. How many doses do you build into the eMAR for your providers?...
View ArticleTeleVisits and Text Message Reminders
Hello,We have the functionality turned on for patients to receive a reminder text before their TeleVisit appointment. We have had a few cases where it was reported to us that the text did not go out,...
View ArticleProgress Note “graying out”
We’re rolling out the web based v11e and some of our Providers are finding that when they try to close a window (vitals, treatment, etc.) within the progress note, the screen turns gray and they cannot...
View ArticleTrizetto Issue
“Based on this Cognizant Technology Solutions security incident, eClinicalWorks has decided to block all integrations with TriZetto from within the eClinicalWorks application as precautionary security...
View ArticleChanges made within ECW version - cloud based practice
Does anyone know of an upgrade that was pushed out on the Cloud Based practices of ECW? We have noticed several changes in the last 2 days and did not get any notification that changes were made.1....
View ArticleEnrolling patient for h2h
I am testing h2h tomorrow with our group and I am having a tough time enrolling my test patient, which is web enabled. When I activate h2h, the patient is checked off for h2h in the air bubble/web...
View ArticleKiosk or other method of remote check-in
With social distancing being the norm for the foreseeable future, we are looking for methods of remote check-in that would help to avoid lines. Our main location is a multi-specialty office and it has...
View ArticleCommonwell/Carequality: helpful or not?
I say this knowing a couple of things, I believe:1) It’s not perfect. Nowhere close.2) There’s a chicken or the egg scenario. The network is incomplete so practices/entities don’t join. But the network...
View ArticleTurning off Tracking board notifications for providers
We do not use the tracking board in our practices but status are showing in the s jellybean for our providers. Problem- providers are showing a number in the s jellybean when a patient was here for...
View Articlebrowser vs exe cons and pros
what is better?I was wondering if any of you could explain the differences between exe and browser version? I am familiar that there is a learning curve, some functionalities does not work in exe that...
View ArticleDiable Ablity to Copy to Text, CSV, Excel
Does anyone know a way to not allow staff to use the copy buttons in 11e (11.40)?I don’t know all of the various places, but some of them I’m finding is: Office Visit Screen Billing> Claim...
View ArticleBest Practice for Disabling Providers
Hello, Does anyone have a workflow for disabling providers that leave the practice? For the last few years we have struggled with the appropriate way to disable their account. We would prefer to...
View ArticleAetna and Blue Cross requiring POS 2 for televisits only
Has anyone found a way to automate dropping 02 for POS on claims for Aetna and BCBS only for televisits? I’ve looked at overriding the POS under POS mappings but this only applies to televisits not...
View ArticleTelehealth Related Updates
Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....
View ArticleSurgery Scheduling
Hi, I was just wondering how anyone else schedules their surgeries. This question stemmed from us putting patients on the Bump List while rescheduling them for COVID. We had a hard time running...
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