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Bubblesheets in v11 Browser

Our practice has been on v11 for about a year, but most of our users preferred to stay on the EXE version.Since eCW has publicly stated that their future path is the browser version, and new features...

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V11 New look for e jellybean/quick launch button

Many folks who are using V11 have mentioned a new look and feel to the e jellybean/quick launch button.  Would anyone on the .exe version of V11 be willing to upload or email screen shots? [with PHI...

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Interoperability Hub Feedback

I’m looking for feedback from the community on the Interoperability hub. I was very interested in this at the conference and it seems that it would be very useful. Have practitioners/providers found it...

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Jan 1 2020 Medicare requires CDS for all imaging orders, really?

https://www.medscape.com/viewarticle/914238Does anyone know the details and how it will impact ordering any CT or MRI on a Medicare patient? Apparently providers will have to pay for a licensed...

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Preferred Name

Is anyone using preferred names for patients (we do for transgender patients) and would like to know if this is any better in v11 now that it’s live?  We know that the Preferred Name field doesn’t...

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Editing Axis on Vitals Chart?

I’m assuming it’s not possible, but have to ask. Is there a way to edit the axis on the vitals charts? One issue we’re running into for a specific chart, the average pain (1-10), the max X axis on the...

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Televisits quality?

Wondering if anyone is using televisits through eclinicalworks. Our biggest problem has been connectivity issues and errors that patients get on their side (no appointment showing up for them etc)....

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Roles based permission safety flaw

I have sent numerous emails and had several telephone calls with eCW regarding a serious patient safety issue that they are treating as an “enhancement” rather than taking the necessary corrective...

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Patients uploading files

We started recently with 11e.  Is there any way for patients to upload documents on their portal?  Or any other way? Sometimes patients need to send us things securely. Thanks for your help!Warm...

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Running list of essential features still missing from the Browser version

We keep hitting roadblocks with the browser version.The latest, is that my front desk can’t use the bubblesheets. There is a bubble sheet button but it is grayed out.  As if , ‘yes we plan to enable...

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training tips for going to 11e from 11exe

We are planning to gradually transition to 11e over the next couple months.  What are your best tips for training?I’ve been using 11e for several clinical sessions over the past few weeks and have...

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Dx specific alerts

While setting up some alerts, I ran into an issue with Dx specific alerts. When you select the Dx to use, ECW takes the ICD-9 code of 274.02 (gout without tophi) and truncates it by dropping all...

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Kiosk / Tablet for Registration- Questionaire best practices

Hello, we are looking to use the tablet for pt registration. Would love to hear your best practices about how to do this in a way that is as patient friendly and staff friendly as possible. In...

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V11 upgrade experience

Not sure how many people haven’t upgraded to V11 but I figured I would share information about our experience.  I am attaching a summary of how we prepared for the upgrade. The things we found most...

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API Activation for MIPS

Has anybody activated the FHIR API, as required to meet the MIPS PI “Provide Patient Access” measure? Most of our practices have not yet activated it due to HIPAA privacy concerns. I’m just wondering...

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Constant alerts with incorrect medication information— anything I can do to...

I tried asking the clinical works helpdesk, but I have not found a solution to this.I’m having a lot of problems with multiple alerts informing me of incorrect drug interactions and drug relationships....

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upgrade to11E

Is there any major advantage for staff and provider for upgrading to 11E from 11 exe?

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Scanned documents and imaging studies

Morning,Is there any way to put scanned imaging study to the portal where the patient can see the documents on there own along with my comments next to see as they can see interphase labs?Thanks

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when Clinical Rule Engine runs

We recently turned on Clinical Rule Engine as we are starting to build our first rules.  However, providers are only being prompted to run CRE when they click “Lock” within the Progress Note, not when...

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eRX and Refills

Hi All,I am noticing some of the refill responses from the E bean are showing:Refills: ***1*** (1 fill + remaining additional refills)What happens on the refill screen for this to display like that?

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