Provider changes
I am looking for recommended workflows for transferring patient’s from one provider to another provider in the same practice for reviewing results/requests, labs etc. and transfer of care without...
View ArticleJellybeans
HiAs an Internist I depend upon my team (MA LPN) to see if the care is delivered properly. Is there any way that I can audit all the jellybeans sent to a specific individual (Open/addressed and all...
View Articlepulling meds forward and MIPS med rec?
There is an option to “continue all meds” under treatment screen which then pulls other diagnosis if that drug was linked to one in the problem list. However it’s a pain in the butt if my patient is...
View ArticlePatient education
Trying to add paid patient education module to Ecw. Which one is better/I will appreciate any input from Ecw geniuses.
View ArticleV11 Testing Experiences…and GO!
Anyone else out there testing V11 yet? General feedback? Greatest things since sliced bread? Show stoppers? Would love to hear other practices experiences.
View ArticleInternational televisits!
If I have a patient of mine who is traveling outside the country is there anyway they can have a televisit with me? They have internet access, but it seems they cannot use Healow out of the country. If...
View ArticleDocumenting Medical Decision Making and Plan
Where do you document or recommend documenting medical decision making and/or plan in eCW? We currently document in the treatment section notes but have found this to be confusing for patients as it is...
View Articlevisit status options
As a provider, when I leave an exam room, what are the visit status options other than pressing close or Done to indicated to my checkout staff that I’m ready for them to print out the visit summary,...
View ArticleECPS Fails and Frustrations, or Yes! Your Controlled Prescription has been...
Yeah, I searched the forums, but my title is way cooler…So, does anyone else get this routinely: “Controlled Prescription has been sent Successfully” when in fact the ePrescription Logs show that the...
View ArticleFax server down for almost 2 weeks and no progress by tech support—help!
Our fax OS was pretty old but fax server was working fine. When ecw upgraded their server software, we were advised to upgrade to Server Essentials 2016 which we did. Now nothing working for almost 2...
View ArticleTE to Closed Facility
We have a facility that has closed. We also have a test facility in production that was added as part of a version upgrade that we can’t delete.We found a telephone encounter assigned to our facility:...
View ArticleV11 Upgrade & Pt. Specific Alerts
Making the move to V11, did anyone experience patient specific alerts that were previously satisfied (in V10) display as due after the V11 upgrade? We will be upgrading soon and are trying to predict...
View ArticleAsk At Order Entry Questions Fail
Hullo again! (Do you like my hat? I do not! Goodbye! Goodbye! —too much Go Dog Go with the kids lately!)So I turned on the Portal and eCW Messenger 2 days ago, and now I am unable to digitally...
View Articleccm reports by LOS
Is there a way to generate CCM reports by Location of services. I’d like to break time CCM by my 2 office location. I have EBO also if it has a solution.
View Articleworkflow screen by employee role
Just curious, for a standard medical office what ecw screens do you different employees use as a starting point 1) Check in secretary 2) Rooming Medical assistant 3) orders fullfillment if you use one...
View Article“template” for TEs
We are looking to use eCW features to prompt information in a TE. For example, when we get a call from DCF/CPS, we want a way to prompt the staff person to remember to ask the caseworker’s name, if...
View ArticleCCM billing
I’m curious to know when folks are billing for CCM. End of the month? Every two weeks? Has anyone had an issue with billing CCM at the beginning of the month and TCM at the end of the month?
View ArticleStatement Facility Address - where is it generated (causing problems with...
Our billing companies address is different than our clinic addresses and they went in and changed the addresses under File > Facilities. This supposedly caused some of our providers eprescriptions...
View ArticleV11 will be “fixed” in the next upgrade… LOL
There are many, many problems with ecw in general. It’s horrible. The tragic thing is it should not be so horrible, and should be fixable. We have terrible problems with it, duplication of parts of...
View Articlelist of specialists
Whats the best place to document the lists of specialists and vendors as per Medicare annual wellness visit requirements? I’ veben keeping it under PMH but wondering if there is a place specifically...
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