Making the move to V11, did anyone experience patient specific alerts that were previously satisfied (in V10) display as due after the V11 upgrade? We will be upgrading soon and are trying to predict if this will be a problem. This issue was found in the notifications tab on the eCW portal.
Steps to reproduce:
1. Log in to eCW. 2. Open a patient’s Hub add a Patient-Specific alert and create a non-recurring alert. 3. Satisfy the alert - the alert will now display as satisfied in the CDSS and Alerts window. After V11 Upgrade: 4. Log in to eCW. 5. Open the patient’s Hub for the same patient. 6. Select CDSS - the alert will show as satisfied. 7. Select Alerts from the Patient Hub. In the scenario above, the satisfied alert may display as due in the Alerts window of the Patient Hub and satisfied under CDSS.
Thank you!
Lila Dykstra
Analyst I
Holland Hospital