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How to get the billing/procedure code section to reflect the change in...

If I change a diagnosis in the EMR how do I get it to reflect in billing section with minimal clicks. e.g- with well visit, I close z00.00 but later needed to change it to z00.01 and deleted the...

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Better be checking the Patient Safety Alerts - here’s an example

One of the 24(!!) posted today. For users of v11, the EXE version. I tested it (in our Test environment) on a name which seven patients share. The behavior described in the Alert is in fact what...

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V11 will be “fixed” in the next upgrade… LOL

There are many, many problems with ecw in general.  It’s horrible. The tragic thing is it should not be so horrible, and should be fixable. We have terrible problems with it, duplication of parts of...

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NPI Tags

I hope I’m wrong:Is there REALLY no tag for referring/rendering NPI?  After all this time?The only reference to NPI that I found in the tags was for credentialing….

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P2P Admission Discharge Transfer Messages or Regular HL7 ADT interface

Hi all I am curious if anyone is receiving admission, discharge, and transfer notifications automatically into eCW from a hospital. I have heard this is possible through p2p and / or an HL7 ADT...

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Structured Family History

Does anyone capture family history as structured data from bubble sheets or portal? It does not seem to capture as structured, only text.  Surely this is not the only way it captures?

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V11 EXE Password Issues

Our group is in the process of attempting to upgrade to V11.40.XX and after multiple attempts at upgrading via the mandated APU process we continue to encounter issues with application login passwords...

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Disappearing HUB Button

See screenshot. We haven’t been able to pin-point what circumstances/clicks lead up to the issue, but intermittently the HUB button will disappear from the appointment screen. Simultaneously, the...

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Pneumococcal vaccine once after 65 on CDSS

Is mine the only version that the CDSS wants a pneumococcal vaccine every 5 years after the age of 65? I asked ecw to stop it, but they were no help. Just have to manually turn off for everyone...

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V11 Testing Experiences…and GO!

Anyone else out there testing V11 yet?  General feedback?  Greatest things since sliced bread?  Show stoppers?  Would love to hear other practices experiences.

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Portal Welcome Editing - add bold and hyperlinks but they strip them out?

the editor for the Portal Welcome Settings lets you add bold, underline, and hyperlinks, but then on the portal it’s only displayed as plain text.  They said it’s because of some requirement “for blind...

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Commonwell Carequality Consents

Hello!Has anyone implemented Commonwell or Carequality? I haven’t found any substantial threads on it yet. If so, how are you handling patient consent? Are you just updating your current consent to...

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Popups not user specific.

Today we had a provider report that the popup option on the examination screen was changing on its own.  Upon review it turns out that this (and several other options) are saved in an XML file on...

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Updated to version 11 and now told we cannot do televisits

So we upgraded to 11 and today we were told that there is a known issue with televisits. We rely a lot on televisits for those who live hours away from our clinic.  Does anyone have any work arounds?

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CCMR - Virtual Visits

Hi Everyone,I have been noticing erroneous virtual visits from the CCMR. Does anyone know how to deactivate them?Thanks, Allen

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Patient Date Logs - Blank User

We were doing an investigation and noticed that data logs has activity linked to a blank user. We were told this is fixed in v11.40Have any of you run into this?

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“Encounter Form”??

Ok, I have searched and I looked on eCW’s support site, but I cannot find any instructions on creating/editing an encounter form.File > Print > print encounter form brings up a very basic box...

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Patient education

Trying to add paid patient education module to Ecw. Which one is better/I will appreciate any input from Ecw geniuses.

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Using eCW for Outpatient Behavioral Health

We have a practice that is interested in moving their OP BH practice onto EHR from paper.The question is, what have others done regarding keeping a separate database from Primary care, versus having...

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L Jellybean and Merged Patients

Has anyone run across the issue of a lab ordered on a patient, then the chart being merged?  eCW is claiming that a lab ordered on a chart that is then merged before the results come back will push the...

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