Commonwell Health Alliance and Care Quality
Does anyone have Commonwell Health Alliance or Care Quality working yet on your systems? We had a patch for Care Quality installed and have selected Epic hospitals in our state but haven’t seen...
View ArticleUsing eClinicalTouch outside of office - whats the best way to do this?
We are able to access this within the office walls when we are linked to the server based WIFI.How are you able to use the app outside of the office? Do you need to set up a VPN especially for this?...
View ArticleHow does eCW record patient education for Meangingful Use?
All our patient education is ordered through an order set under the “Patient Education” area. We have a bunch of scanned in PDFs. Our workflow is to click on the OS icon in the treatment tab, checkmark...
View ArticleMandatory Patch Q2 2017 released August 2017
Has anyone taken the patch yet? Particularly interested in anyone who is currently on C20.8!Thanks!Lyn
View Article10e - Can not get in on Mac using chrome
Wonder if anyone else is having this problem? We upgraded(who knows what version!) and I can use 10e from my computer(chrome on windows machine). We had to download a patch(administrator only).But, can...
View Articleremoving old letterheads from letters
when we set up letters in eCW, we had our old letterhead with our old address in it. Now that we have changed addresses we cannot use any of the letters (like work excuse, etc) we created because...
View ArticleP2P- Inviting external providers not on eCW
Hi Everyone, Am looking for some advise or best practices with regards to setting up external providers with a P2P account and having us join our network. Any advise, stories, guidelines from...
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Adding Provider Direct Addresses
Each time I need providers adding to the Direct Addresses in eCW, I have to open a ticket and provide each direct email address in order to see the provider in the Direct Trust list for referrals....
View ArticleL JellyBean Lab Order
We are utilizing the L jellybean for sending orders to our in house xray department so they know a patient is ready to go to Xray. We have multiple providers in clinic at the same time, thus sending...
View ArticlePulling flowsheets into the progress notes
Is there a way to create within a template to pull flowsheets directly into the progress note? I have a feeling there is, but I’m stumped. Thanks, Karen
View ArticleInteroperability Hub Feedback
I’m looking for feedback from the community on the Interoperability hub. I was very interested in this at the conference and it seems that it would be very useful. Have practitioners/providers found it...
View ArticleConstantly having to clear browsing data for 10e
About twice a day when we go to log into 10e it just kind of flashes and nothing happens. We have to clear browsing data in Chrome in order to log in. This is happening to all of our users consistently...
View ArticleImporting signature in ink edit
Hello!I have a provider requesting the ability to import his signature while ink editing (because he types into the ink edit but doesn’t like to sign with his mouse). Does anyone have any ideas for...
View ArticleScribe command for Next appointment
Hi guys,I didn’t see anything regarding a command for next appointment in scribe user manual or the “i” section. I have tried using “next appointment three months” and it does not go into progress...
View ArticleBig Fax/PDF Jobs Cause Error “could not load the requested page, try again!”
Hello Everybody, I was wondering if anyone had any experience with this issue. After our recent upgrade to V10SP2.5.38 our medical records staff is continually running into trouble faxing documents....
View ArticleePayment “Duplicate Sale”
We are getting this message when trying to process the same copay amount with the same credit card, two different accounts. Ex) A mother comes in with 2 kids. We were told by eCW we have to wait 5-10...
View ArticleUploading provider signatures from touch screen tablet or laptop
I’m told we can use a touch screen tablet or laptop to upload signatures (we always used to have provider sign paper and upload to file and import the sized file). In the eCW video it says you can...
View Articledarn-it!! it is incredibly frustrating when every patients progress note crashes
this is the current situation and I am really frustrated, I am trying to run a medical practice. This afternoon every single note crashes. It has happened before but I have learned not to use certain...
View Article10e and Chromebooks
Has anyone tried 10e and Chromebooks? We’re moving to 10e and wonder if this is an option. Ecw says not supported.
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