how to incorpoarte standard disclaimer
Is there a way to incorporate a disclaimer on every progress note without using templates and macros on a note by note basis. For example, I want to insert this on every encounter moving forward....
View ArticleTemplates—automatically add template to all visits
Does anyone know if there is a way to add a template to all visit types? There is a question that we need to ask all patients as a requirement for PCMH. I was thinking of adding the template to all...
View ArticleHSA / HRA / FSA Accounts
We are currently using Waystar for our clearing house. We will frequently receive ePayments and ERAs that are from a HSA/HRA type of account. We want to accurately reflect where the payment is coming...
View ArticlePatient Portal - Uploading documents
We thought we read it in the V12 release notes that once we get to V12 that patients will have the ability to upload documents through the patient portal. Is anyone on V12 can verify this feature?
View ArticleMIPS
I have just been advised by eCW that:“One of the prerequisites to report MIPS through eClinicalWorks is that practice will have to enter E&M and CPT codes in the billing section of the progress...
View ArticleVisit SUB Types
Curious if anyone is using the Visit SUB Types? If so, how you are using it and if you notice that it affects anything else in the EMR. We are debating using it, but not sure if it will affect...
View ArticleProxy Portal
Are any of you successfully using proxy portal for minors? We are thinking of implementing this but aren’t sure what our process should be when a patient turns 13 with switching their portal account to...
View ArticleExpired Certificate
I wanted to check is anyone else was affected by the expired certificate this evening.
View ArticleAnyone using 64 bit plug-in V5.8+?
Anyone using 64 bit for plug-in? We’ve been working with our SAM and spoke with eCW at the enterprise summit but I cannot figure out how to download the 64 bit version of plugin 5.8+. Our computers...
View ArticleAny “Read only” Tips?
We are moving off of eCW but it will obviously need to stay around for historical access and chart abstraction. Does anyone have any good read only options or gotchas? Even with a super slimmed down...
View ArticleeMAR success stories & suggestions
Hello, is anyone using eMAR functionality? Please give your review, good or bad & any suggestions/tips. We are looking into it, however it seems limited to us because you can not record...
View ArticleGeneral Ledger
Does anyone have a daily interface to their general ledger? We currently utilize Workday, and we interface data from eCW at the end of the month during the hard close process. I have been asked by...
View ArticleMSSQL how to find the super user account name and password
Need to upgrade to version 12. However need to know the superuser name and credentials so we can take care of items listed on the exceptions report. —database user XXXDbUser need to have db_datareader,...
View ArticleCustom Campaign
Hi All,Anyone else having issues with custom campaigns? I have been trying to send out emails and nothing is being sent. Support tried to help and got the same result. Thanks, Allen
View ArticleGlobal Payments - anyone having issues accepting credit/debit card payments
Just thought I would try here, I have been on hold with Global payments for 40 minutes
View ArticleReliable Insurance Card Scanners?
We are struggling with insurance card scanner reliability. Sometimes they work, sometimes they do not. We have tried multiple devices, tried using the clear sleeve, tried without the sleeve and staff...
View ArticleQuestionnaires - Issue with free text fields
I opened a ticket and I already know this is a known bug. But if you build a questionnaire with free text fields - if the patient completes the questionnaire via the appt confirmation link and check...
View ArticlePrompts do not show up in the GUI
I created many reports using eBO version 6.3, which had many prompts. Now that we’ve upgraded to eBO version 8.3, the prompts don’t show up in the GUI when I run the reports. Has anyone else...
View ArticleSome lab PDF results won’t open in patient documents plug-in mode, but work...
We get lab results in PDF format. The files open fine with Adobe Acrobat Reader, Chrome, and Edge. However, when we put them into patient documents, they will not display. We get an error stating “The...
View ArticleMedispan
Has anyone pulled the RxNorm code from the Medispan database? If so, will you share where it’s located?Thank you,John
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