We are currently using Waystar for our clearing house. We will frequently receive ePayments and ERAs that are from a HSA/HRA type of account. We want to accurately reflect where the payment is coming from but do not want to add the payment administrator as an insurance just to post these, (if we can avoid it)
Example: Patient has BCBS Plan leaves a balance on the account. The HSA example is Health Equity. Health Equity sends an ERA with a payment, but the ERA has not been auto posted because it does not match the BCBS insurance plan the claim was filed with.
How are you all posting these?
Adding Health Equity as an insurance?
Posting as a patient payment?
Adding Health Equity as a guarantor and changing the guarantor then posting?