Templates—automatically add template to all visits
Does anyone know if there is a way to add a template to all visit types? There is a question that we need to ask all patients as a requirement for PCMH. I was thinking of adding the template to all...
View ArticleExpired Certificate
I wanted to check is anyone else was affected by the expired certificate this evening.
View Articleebo 8.3 and 340b data feeds
Is anyone having issues with their daily 340b data feeds now inserting special characters in .csv formats?Thanks!Lyn Blankenship
View ArticleEHR Consultant Available for Hire
Hello! I’m an independent consultant available for any eCW related questions/issues. I offer a free discovery call. I have over 10 years of experience with eCW, and 20 years in the healthcare...
View ArticleMSSQL how to find the super user account name and password
Need to upgrade to version 12. However need to know the superuser name and credentials so we can take care of items listed on the exceptions report. —database user XXXDbUser need to have db_datareader,...
View ArticleSetting up a Clinical Rule Engine to trigger with High Blood Pressure?
I’m trying to set up a clinical rule engine that will trigger and drop a CPT code if pt has a high blood pressure entered into their vitals, but running across an issue where the BP is stored as a...
View ArticleEpic Community Connect—for entering orders
Does anyone use Epic Community Connect to enter orders? Currently we don’t have an interface with the hospitals in our areas or radiology interface. Our process is to electronically fax radiology...
View ArticleWe upgraded to V12! AMA
We upgraded to V12 last night from V11e and EXE (our users were split half and half). Moved (or tried to move) all our staff to the Web version for a few months before upgrading to V12 for practice. We...
View ArticleAnyone using 64 bit plug-in V5.8+?
Anyone using 64 bit for plug-in? We’ve been working with our SAM and spoke with eCW at the enterprise summit but I cannot figure out how to download the 64 bit version of plugin 5.8+. Our computers...
View ArticleIMO Smart Search - is it still worth it?
Hello, we have been an IMO customer for many years - mainly due to back in 2012 when we went live with ECW the ability to find the right DX codes in ECW was extremely difficult. I’m wondering if folks...
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Case Management
We’re expanding our oncology service line to include Case Management (an Oncology Patient Navigator) and wondered about tools we can use in eCW to support this. We’ve demo’d CCM/TCM and looked at a...
View ArticleSunoh AI
Have any practices started using the AI solution eCW offers - Sunoh? We currently are using Freed which is 3rd party.
View ArticlePDMP
Is anyone experiencing trouble generating PDMP reports in eCW? Our providers are getting the following message. “Due to an authentication process failure, we are not able to generate the PDMP report....
View ArticleHealow sending messages about pt balances
We are small office and tried to healow check-in. Nightmare, our patients we were taking pictures of ID card and Photo ID togethere against car dashboards, kitchen countertops. There was no way to...
View ArticleQuestionnaire Designer - intake form and allergies, hospitalizations, current...
Hi - building a health history questionnaire and I can find an existing entry for most items on our questionnaire in ECW except for current medications, allergies, hospitalizations - for those users...
View ArticleIncoming P2P Documents from ExpressScripts and Optum Rx
Does anyone else get these P2P documents from Express Scripts and OptumRx in two parts? One has the patient information and the other has Unknown PatientStaff have been complaining about the extra work...
View ArticleSome lab PDF results won’t open in patient documents plug-in mode, but work...
We get lab results in PDF format. The files open fine with Adobe Acrobat Reader, Chrome, and Edge. However, when we put them into patient documents, they will not display. We get an error stating “The...
View ArticleTCM Module
We are considering adding the TCM module to eCW as a bundle along with CCM which we already have. Is anyone already using this module and if so, would you be open to a quick conference call with our...
View ArticleDoes anyone have an interface with Epic for labs (Beaker)?
Hi,Our local department of public health lab is transitioning to Epic Beaker and we will need to build a new bi-directional interface with them. Does any one have a current interface with Epic for...
View ArticleQuestionnaires - Issue with free text fields
I opened a ticket and I already know this is a known bug. But if you build a questionnaire with free text fields - if the patient completes the questionnaire via the appt confirmation link and check...
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