Questions about scribe.
Does Scribe require Dragon, or is it free-standing? I have Dragon, and don’t get great results from it. It might be the Andrea USB headset I have, but I don’t want to spend $350 on a phillips handheld...
View Article“Only appointment provider can ePrescribe a controlled drug” message
A prescriber received this alert after our upgrade, I am trying to get more information about the scenario in which they encountered it. Have any other practices encountered this?
View Articlecharacter error message in Dental Smart Notes
Since our upgrade, dentists receive this error message in Smart Notes. We have tried substituting with characters, but it hasn’t worked. Any tips?
View ArticleProblem List button missing in OB Flowsheet
Have any other practices lost the Problem List button in OB Flowsheet since upgrading? To our knowledge it wasn’t a known change
View ArticleGoing to V11.52 tonight and eCW has not provided the upgrade MSI
Due to the latest version build being released last week, the upgrade MSI I received earlier in the month became outdated. There was a task with the installation team scheduled for 8pm (Eastern) last...
View Articleunable to type med lot numbers after 11.52 upgrade
Our nurses are receiving error messages when they attempt to type in med lot numbers- the message is to the effect that the number needs to be entered in/pulled from inventory. Have other practices...
View Articleerror messages when Ink Editing documents after upgrade
We are receiving the 2 attached error messages when attempting to complete/sign documents via Ink Edit. Have any other practices encountered the same after the upgrade?
View Articleconfirm patient identifiers before printing a document
Since the 11.52 upgrade there is a new window that pops up to confirm patient identifiers are present on the document. Did anyone get a heads up about this from eCW? Does anyone know how to install...
View ArticlePortal Questionnaires - Old Questionnaires Display
We are noticing old questionnaire are continuing to be associates to visit types after we have switch them out. We are not getting a response from support after they suggested they displayed because...
View ArticleSOGI button in Social History
Did anyone get a heads up that there is a SOGI button in Social History that links to Patient Info? Are clinical teams using this button to update Patient Info?
View ArticlePatient Hub button removed from lab/DI window? 11.52
The button shows in the exe version but browser version is missing Hub button on lab/DI order window. Surely this can’t be an enhancement.
View ArticleIMO Real Time Smart Search now super slow
Starting around Aug 10th, real time Smart search has become terribly slow, anyone else have this issuesolution?
View ArticleMissing Signature on locked progress note for newer providers
Has anyone noticed with any new providers their signatures are missing even after uploading a 180 by 100 jpeg image from File > Settings > Upload Image? It’s weird because it shows up sometimes,...
View ArticleOdd Categories showing in templates and pulling forward in HPI since upgrade
Has anyone experienced about 40+ categories showing in the HPI of templates? We had probably 30 templates I built years ago become corrupt with HPI categories, such as Birth Information, Oncology,...
View ArticleQuestions about scribe.
Does Scribe require Dragon, or is it free-standing? I have Dragon, and don’t get great results from it. It might be the Andrea USB headset I have, but I don’t want to spend $350 on a phillips handheld...
View ArticleNew employee training
Does anyone have a process that they are willing to share on how you familiarize a new employee to ECW? We have the option of signing them up for webinars on the ECW site, but are looking for...
View ArticlePatient Safety Issue - Multum DB Uncoded Allergies V11.52.75.7
Just upgraded to V11.52.75.7 Have Multum Drug Database Since Upgrade, No longer able to see the Uncoded Allergies list we had in previous version V11.40 eCW says it is now gone. Only way for us to add...
View ArticleTesting Functionality documents
I know this question has been asked before, but I can’t find the answer. We are putting together a testing document for when we get new releases, so we can regression test.Does anyone have one, so we...
View Articleerror messages when Ink Editing documents after upgrade
We are receiving the 2 attached error messages when attempting to complete/sign documents via Ink Edit. Have any other practices encountered the same after the upgrade?
View Articleunable to type med lot numbers after 11.52 upgrade
Our nurses are receiving error messages when they attempt to type in med lot numbers- the message is to the effect that the number needs to be entered in/pulled from inventory. Have other practices...
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