RESIDENTS
Hi All,We just acquired a practice that has a residency program. How do you setup your residents? Are they set up as a provider? What is the “Is a Resident” on the provider setup? What does that do?...
View ArticleTracking Time for Coding and Billing
Are there any features in eCW that allow you to track time within the EHR? Now that we can code and bill according to total time spent (as opposed to medical decision making) and there are ironclad...
View ArticleTwo- Factor Authentication
Hello,Is anyone using the two factor authentication feature in the browser version? We have not turned this on yet and were wondering what the thoughts are of the users? Especially for clinical staff,...
View ArticleV11.52 .EXE on Win 7 Does it function?
We are in a pickle….we were waiting to upgrade until we replaced all of our 60+ Win 7 machines with Win 10 so as we were told V11.52 would not work with Win7. We don’t have the financial reserves to...
View Articlecreating order sets - quick - yes or no?
When creating order sets, there is an option for “QUICK ORDER SET: NO YES” NO is selected by default, but can be changed to YES. What does this mean? What is the difference when selecting NO or YES?Not...
View ArticleDermatology Module
Is there a dermatology module? If so, are you using it and how well does it work. Also can a provider use their own camera besides the camera phone in the mobile application.Thank you in advance!
View ArticleAUC delays again!
We’ve been told that the vendor that ECW was partnered with for AUC just recently sunsetted their application and we are back into a hold pattern until “fall 2021”??! Doesn’t give us alot of time to...
View ArticleMidmark ECG
Hello, we are in the process of setting up the midmark ECG for .exe and were wanting to know if it’s possible to save the report in a pdf format that saves directly in the patient docs section like it...
View ArticleTelephone Encounter Policy
I know this has come up in different threads but I can’t locate it this morning.Does anyone have a good written policy on Telephone Encounters that they would be willing to share? Specifically what...
View Articleconcurrency lock after the upgrade to 11.52
has anyone else been experiencing the concurrency lock since the upgrade? We took a patch to the server side, which was recommended by ECW to fix the problem, however, the problem still exists.we’ve...
View ArticleWondering if anyone would be willing to help with T1015 set up in eCW.
I posted this under Practice Management as well, but I dont see alot of activity there sometimes, so I can delete if not appropriate here.Wondering if anyone would be willing to help with T1015 set up...
View ArticleSupport: Now you see it, now you don’t
Anyone else having problems with support tickets being closed without the issue being addressed? We’ve had a whole rash of support tickets being closed, the support tech claiming to have contacted us...
View ArticleViewing Patient Documents in Browser Version
As a locally hosted provider, I almost always prefer the EXE version for my daily work and interacting with patients. However, I like reviewing Patient Documents in the browser version. It’s generally...
View ArticleMassachusetts vaccine registry on V11.52
Are any Massachusetts practices having any issues with the MIIS registry interface on 11.52?
View ArticleCommon Send Screen in v11.52 on EXE
We are upgrading from v11.40.17 to v11.52.93 on 5/21/21. I am hoping to get some info from anyone that is self-hosted and using EXE exclusively. We are unable to properly test the new Common Send...
View Articleoption to add Diagnosis to Outgoing Referral in v11.52
In our V11.52 Test environment, I received this notification when I initiated a Referral from the Treatment window. This sounds like it’s saying it can do what is already happening in our Live...
View ArticleFinal questions before our 11.52 upgrade this Fri
We’re finally getting upgraded to 11.52 on Friday at 9pm. Specifically client version 11.52.75.7.My questions:-Are the concurrency lock issues resolved? are you guys dealing with concurrency locks...
View ArticleEBO Slowness
We have been experiencing tremendous slowness when trying to run reports in EBO. I was told that with this upgrade, the issue would be improved. It was not. Is anyone else having this issue? We are...
View ArticleLinking large amount of pharmacies
Prior to creating a ticket I wanted to get other users opinion on requesting eCW to import a large amount of pharmacies into our ecw local database. I am looking to see if anyone else has had eCW...
View ArticleInformation Blocking - New thread
Starting a new thread since we are getting closer to go date (if you haven’t flipped the switch yet). What is everyone doing to get ready (in eCW) for this? We are still on v11.40 and waiting to get...
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