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forms/letters that require multiple signatures
What solutions have you found for electronic forms/letters that require multiple signatures, for example by a behavioral health clinician and their supervisor?I have built a behavioral health discharge...
View ArticleMOBILE CHECK - IN
Hello,So now that mobile check-in has been released for those cloud hosted clients, I wanted to see if any one would be willing to share their experiences and what they think of the product so far. We...
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Letter error on new workstation
I have a user reporting an error when she tries running a letter on a new workstation. (Our IT department is upgrading computers.) The error says: “Save Letter, error occured for Patient Name::...
View ArticleeClinicalTouch and EPCS
Does anyone have any information or experience with EPCS and eclinicaltouch. We have a provider who currently doesn’t get the option to send the controlled substance, and can only print it.
View Article11.40.23.42
Is anyone currently on the v11.40.23.42? We were informed 500 customers were already on this version.I ask because we were intending on moving from 11.40.7 to 11.40.23.19 in September, and would like...
View ArticlePatient Portal Statements Vs eStatements
Currently we have patient statements enabled on our patient portal. In addition we have a contract with our clearinghouse to send paper statements to patients. Problem is there is no way to identify...
View ArticleMedical Records button grayed out
Hi -First time user of this forum, thank you in advance for your help.I am trying to download all medical records for multiple patients, when I try to click on the Medical Record button it is grayed...
View ArticleReferral: Reason field Browse
Morning, I’m working to setup referrals for Medical Nutrition therapy and wanted to use the Browse feature within the referral reason field. I was hoping that it would allow me to drop the “template”...
View ArticleEprescription duration field
We would like to use the default RX options at the top of the CUR RX telephone encounter window for sending eprescriptions. So for instance, when we click the 30 or 90 day button to the left of the...
View ArticleHealthwise still down in 11e?
There was a bulletin a month or two back but I can’t imagine this is still down for everyone. Not sure what complete version number we’re on or how to check. I know the ctrl or shift+H trick on Help...
View ArticleHow does everyone manage their test environment?
We have kept our test environment active but don’t apply the changes we make in PROD to TEST. Really, the only time we use TEST is when we’re working on an interface. Because of this, we aren’t sure...
View ArticleReassign Refill RX - Refill Requests
Ok, so some learning curve with feature - anyone using it?
View ArticleAccess Denied - You are not given access to view this page. This can be...
Getting this Access Denied popup when signing off patient documents.Seem mainly to be on ADT notifications (which are pdf’s in our system).But other pdf’s don’t seem to cause an error.Any idea what to...
View ArticleAutomation??
I have been using ECw since 2009.I know there are features that I might not have enabled.So here is my request.WIth all the insurance needing HEDIS codes, BMI, etc - is there anything that will...
View ArticleActive Directory Authentication
Has anyone turned on Active Directory Authentication in eCW?I found a few other forum posts but nobody used the eCW option. I’m looking for workflows and potential issues with turn on the item key...
View ArticleE-Check In Feature : Feedback from an early adopter
A couple of things that I have noticed are that it doesn’t work for tele-visits, only in person visits. Also, if you upgrade you will loose the functionality to send out automated text reminders for...
View ArticleSandbox
is there anyway we can get a sandbox from eCW inorder for us to test things without doing anything to the live data. any information/resource is highly appreciated.Thanks!
View ArticleTelehealth Related Updates
Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....
View ArticleCCM Billing FQHC
Has anyone figured out a way for the CCM module to either A) suggest/offer a G0511 claim option during batch generation or B) for 99490-G0511 explosion rules to actually work with CCM claims?Currently...
View Articlehow to do nursing home notes in ECW
Hi, I asked this questions in 2006 and I’m hoping there is a better answer in 2020. I go to NH and I want to do my notes in ECW. What is the best way to type a progress note without the added steps...
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