Is there any way to move multiple documents together between folders ?
Control/left-click does not work to select multiple documents at once.
↧
Moving Multiple Documents Between Folders
↧
Patient Education Material
We are currently using HealthWise and are considering changing.
Has anyone used one of the following:
Ebix/ADAM
Krames/Staywell
Elseiver
Santovia
Any pros or cons you would want to share.
Thanks
↧
↧
Eprescriptions and diagnosis codes
I saw a thread on this back in 2015 but there wasn’t any resolution, so asking again.
Our eprescriptions are being sent to pharmacies with not diagnosis codes.
The practice default “Do not send diagnosis info .....” is unchecked and always has been.
I have tried various rx styles with varying success. Does anyone have an rx style they are using that definitely includes the icd?
Thanks!
↧
ePrescribing NCPDP SCRIPT Standard Version 2017071 JAN 1, 2020
Jan. 1st there are changes to the SureScripts formatting, I am curious is anyone has heard anything on this and if we need to be on a certain version of eCW by January 1st?
Thanks,
—Kyle
↧
11e - appointment schedule block
Security attribute name: “Allow appointment creation when shcedule is blocked”
After upgrading to Version 11, we have noticed that one of the appointment block-related security attributes control behavior has changed.
In Version 10, users were allowed to make modifications (ex. update visit status) to existing appointments behind a block. Users were not allowed to make any new appointments when the there is a block unless the attribute mentioned above is given.
In Version 11, users are no longer allowed to make modifications to existing appointments behind a block unless the attribute above is given, which then also gives them the ability to make new appointments when there is a block.
This problem was discovered when one of our doctors called out and the office manager placed a block to prevent any new appointments being created. She instructed one of her call center staff to reach the patients on the schedule to cancel/reschedule their appointments - the call center staff was not able to make updates to the visit status (Appointment conflicts with a block //blockname//. Permission denied.) after speaking with the patient.
The new control behavior is identical in EXE and browser. Has anyone in an enterprise environment encounter this? How did you work around it?
↧
↧
V11e - Users reset forgot passwords
Our upgrade is scheduled two weeks from now. Probably the feature I’m looking forward to the most is this feature. It has become a part time job for me unlocking and resetting user’s passwords. Can someone using this feature provide some insight as to how the feature is working, is it working as designed, bugs, etc.. If it’s not working maybe just post a crying emoji to ease my pain.
↧
Dragon Scribe Capitalization and Lower Case
Hello,
I have two providers that are having an issue with capitalized text. When they are dictating, the whole note is capitalized. Today, one noticed that when she goes back into the body of the text, highlights a word, then dictates to correct the word. Then, she goes back to the end of the paragraph and it is doing everything in lower case (this instance). Other times its been in all caps.
I can’t recreate this enough to open a ticket with eCW, and I’ve see our other providers correct words and phrases the same way as she does. I’m not sure if it could be something in her Dragon profile rather than scribe?
Any insight is greatly appreciated!
↧
Select default for E jellybean
Hello,
Is it possible to have E jellybean defaulted to ‘All Messages’ tab instead of ‘Refill Request’?
Thanks.
↧
E jellybean change requests
Hello everyone,
We get flooded by CVS for requests to change to 90 day supply of prescription. 90% of this time it is inappropriate (original prescription is for 10 days of antibiotics, or 7 days or prednisone or a chemotherapeutic agent that is being titrated). Is there any way to select these change bulk request and clear them all.
↧
↧
Kiosk and Credit Card Payments
We have been successfully using Ipad kiosk’s to check in patients for 3.5 years now. We are looking to add CC card readers such as the ID Tech IMag pro 2 that can be integrated with TSYS payments.
Before starting this project I wanted to ask my fellow users three questions :
1) Can you edit how much they owe for that visit? We do collect 80 dollars for high deductible sick visits upfront, so there is might no be a balance yet when the patient checks in , however can the front desk change that ?
2) Does CC patient identification work in a pediatric office as well?
3) Does anybody have a chip reader with Ledabour enclosures and if so , have you had to change the enclosure?
Thank you
↧
block staff from signing note
Hi! How do I set the EMR so that only a provider can sign a note?
↧
New Version/options noticed in Version 11 this week
We are cloud based so ECW just rolls out new upgrades for us. We have noticed this week that there are some minor tweaks that have occurred in the EXE version just this past week - could have been there longer.
Anyone know if there was something done behind the scenes? We don’t have a notice but there are changes in our encounters/charges screen and also in the referring doctor master list that I’ve never noticed before.
↧
V11 New look for e jellybean/quick launch button
Many folks who are using V11 have mentioned a new look and feel to the e jellybean/quick launch button. Would anyone on the .exe version of V11 be willing to upload or email screen shots? [with PHI covered, of course] I would like to give my providers a heads up to reduce the irritation factor 
Thanks in advance!
↧
↧
Is anyone using Healow Insights?
Hi all
Is anyone using Healow Insights? http://www.healowinsights.com/
What has your experience been thus far.
Does eCW charge a fee for this?
Is the connection process easy or difficult?
Is the data meaningful / valuable?
thank you
Tyler
↧
Access Log Report
Has anyone had issues running the access log report to see what staff may have interacted with a patient? I have been able to run this report in the past and now I just get a blank screen in the .exe version. In 11e I click submit and nothing at all happens. Or….has anyone found a better report to run to check to see which staff may have interacted with a patients record?
↧
Clinical Staff Entering Orders
Does your practice allow your clinical staff to enter orders into eCW? Currently, some of our practices, the providers will give a verbal order and the clinical staff will enter it and fax it the appropriate location. The provider does not have to sign off on the order of course because the digital signature is already on the order. Do you consider locking the progress note signing off on the order? Our Quality department wants me to either a) take away the fax order function from the clinical staff so the provider has to send it; b) take away the option to enter the order; or c) find a way for the provider to have to sign the order.
Curious to see what other practices workflow is.
Thanks!
↧
New Provider Onboarding
Hi!
We frequently fight this battle, so I was hoping to hear from others how you handle new providers.
Do you create new provider profile using bare minimum criteria to allow the office to begin scheduling patients under that provider right away? or do you wait until they have gone through medical staff office and credentialing so all of the provider identifiers are available (DEA,NPI,ect.)
Our struggle is that the office knows a new provider is joining the practice several months ahead of time. They want to start scheduling future patients for that provider right away.
From an IT/Compliance standpoint, I don’t want to build the profile until they have gone through all of the appropriate credentialing/MSO approvals which doesn’t happen until a few weeks before the provider is set to arrive.
Thanks for your input!
↧
↧
NDC errors with controlled substance electronic prescriptions
Hi all
I am curious what others have experienced with NDC errors when prescribing controlled substance via EPCS.
The state of CT now requires controlled substances to be prescribed electronically and as such we have converted to EPCS tokens.
Related to this, we have long been dealing with NDC error messages in eCW and have been assured by eCW that these are largely corrected by their NDC cloud utility.
However, after launching EPCS we were told by eCW that they cannot change NDC values for controlled substances after they have left our database (i.e. via their cloud utility).
Our providers are choosing medications from our drug database (Multum) so this is not related to custom medications and eCW has informed us that the Multum database is deficient and there is nothing we can do to fix the issue until Multum (managed by Cerner) provides an update to their database.
We host eCW locally and I have access to both the Multum and Mobiledoc databases.
If you compare the 2 NDC_Denorm tables in the Multum and Mobiledoc databases there is a difference of 112,883 rows of data.
Below is a list of controlled substances that continuously fail to transmit in eCW due to “missing” NDC data.
If you search for these entries in Mobiledoc no data appears, however if you search in Multum every single one has NDC data that the application notes as “missing.”
I am curious if others have come across this with Multum or Medispan and if it is really a case of the Multum database being deficient (as that doesn’t appear to be true) or not.
Thank you
Tyler
· Lisdexamfetamine (vyvanse)
· Metadate CD
· Metadate CD
· Tramadol
· Methadone
· Dextroamphetamine
· Homatropine-dydrocodone
· Hycodan
· Buprenorphine-naloxone
[mobiledoc].[dbo].[ndc_denorm] 102369 rows
[multum].[dbo].[ndc_denorm] 215202 rows
↧
authenticated signature for DI orders when Nursing staff create orders
For CMS Ruling A-0450 Interpretive Guidelines §482.24(c)(1) regarding authentication of electronic signatures…
The hospital must have a method to establish the identity of the author of each entry. This would include verification of the author of faxed orders/entries or computer entries.
The hospital must have a method to require that each author takes a specific action to verify that the entry being authenticated is his/her entry or that he/she is responsible for the entry, and that the entry is accurate.
Is anyone else having issues with the nursing staff (RN, LPN, RMA or CMA) entering the lab and DI orders - as verbally given to them or even copied from a written order and the orders being electronically signed by the provider, even though the provider didn’t enter or review the order?? Are we misunderstanding the actual ruling or how are other clinics getting around the electronic signature automatically entering?
↧
Jan 1 2020 Medicare requires CDS for all imaging orders, really?
https://www.medscape.com/viewarticle/914238
Does anyone know the details and how it will impact ordering any CT or MRI on a Medicare patient?
Apparently providers will have to pay for a licensed clinical decision support tool “consultation” in order for Nedicare to cover imaging. And if I’m correct, Medicare’s site does not list ECW has having a certified clinical decision support tool that qualifies.
↧