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Channel: ECW Users

Sunoh AI

Have any practices started using the AI solution eCW offers - Sunoh? We currently are using Freed which is 3rd party.

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Healow Genie

We had a demo call with eCW today regarding Healow Genie. I would like other people’s feedback. Have you been testing it for eCW? Anyone else interested in it?Thank you!

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Staff default screen poll

Question.  What screen does your front office use in ecw for the three patient phases.  My staff always uses only the resource schedule but that may not be optimal for how ecw was designed to be used....

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Tieing Behaviour Health visits to BH Insurance?

We have a BH clinic among our facilities, and some of our pts visit our BH clinic, and then may visit their PCP at another one of our clinics. Sometimes the pts have BH insurance separate from their...

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Going live with Dental

We are at the very early stages of implementing the Dental module with an aggressive timeline. Can anyone share any lessons learned, tips and tricks, resources, frustrations, etc. That would be a huge...

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Questionaire update

I’ve been a ECW user for 20 years now, however they always lacked proper chief complaint/ history of present illness/ and ROS questionnaire which patients can complete on a tablet while in the waiting...

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Sunoh recording

Have anyone else found the Sunoh AI recording symbol annoying and also distracting.  When I’m sharing my screen with a patient I don’t want them seeing that we are recording them NOR do I want to see...

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Anyone turn on MS clinical yet?

If you’ve turned on MS Clinical then I’d talk to you about your implementation experience and how it’s going post implementation. We are currently planning a Q4 2025 implementation. We are on...

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dictation options

I am sharing what I hope is useful cost effective information to users interested in knowing their options for dictating in ECW.  1) the old way - I used an outdated Dragon alone (pre Dragon One) with...

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AI based previsit HPI clinical intake questionaire

Is anyone using a platform that uses AI to take Chief complaint and collect HPI over it before the physician see’s the patient.  For example:CC: abdominal pain HPI - (LOTFRDAAPA) location - Right upper...

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