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Channel: ECW Users

Terminating Contract

We are going through an EMR change due to a business reorganization and new EMR being required. We have been happy customers with eCW since 2017, and I’ve implemented them with other groups I’ve...

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Sensitive Data Blocks/Part 2 data

Is anyone using the Sensitive Data Blocks functionality?  We turned the item key on but I can’t get the system to redact the information, so wondering if anyone has had any luck.  We need to redact...

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Using your eCW to store patient information for patients you do not provide...

Are any of you using your eCW EMR as a place to store patient medical information for patients that you do not provide medical treat for, but just want to document and track their case history?We are a...

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12.0.3 Eligbility Issue Medi-Cal

We upgraded to 12.0.3 this past weekend. Medi-Cal eligibility is now not working.  Has anyone else run into this issue?Thank you in advance for your responses.  Obviously, this is a HUGE dilemma for...

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Meds Administered PO during visit

Where do other eCW clients document meds that are administered by mouth during a visit?The providers are suggesting as a Therapeutic injection, but that doesn’t make sense to me. Just curious what...

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Patient Portal - Uploading documents

We thought we read it in the V12 release notes that once we get to V12 that patients will have the ability to upload documents through the patient portal. Is anyone on V12 can verify this feature?

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Unlocking Progress Notes vs Adding an Addendum

Just curious what people do regarding corrections that need to be made to locked progress notes. What are the guidelines you follow when determining when to have your eCW Admin unlock a progress note...

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Contains Addendum verbiage displayed on PN

Following a recent eCW update, we confirmed that the “CONTAINS ADDENDUM” indicator on printed or faxed progress notes is controlled at the individual user level (My Settings > Show/Hide). [RE: DENT...

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Sunoh AI scribe versus Heidi and others

I am starting to use Sunoh more since it’s less copy paste work but I realize Sunoh does not do a good job capturing conversation details about personal life, recent trips etc (which all contribute to...

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ecw down in western region?

Hi all, I’m getting calls about ECW being down in AZ/Tx, but not seeing anything on here or my.ecw, our test environment is okay. Anyone else having issues?edit: must have missed it on my.ecw. I do see...

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