Read Only Access
I get asked all the time about giving ‘read only’ access to auditors or interns, etc, and in case I missed something over the years, is there a setting to allow for ‘Read Only’? Thanks Karen
View ArticleOphthalmology
Is anyone using ECW in an Ophthalmology practice? If so, I would like to connect to ask a few questions around challenges you have with the system in your practice, any device integration you have...
View ArticleE jellybean change requests
Hello everyone,We get flooded by CVS for requests to change to 90 day supply of prescription. 90% of this time it is inappropriate (original prescription is for 10 days of antibiotics, or 7 days or...
View ArticleRx Watermark not showing on every script when user prints multiple medications
Some but not all of my users go to print multiple controlled medications and the first page printed has the watermark but the other pages to not. We checked printer preferences and everything looks...
View ArticleMedical Student Workflow on Progress note
For those that use medical students, what is the appropriate documentation workflow on the progress note? What is documented by them and how is this signed off on? If you use the change assigned to...
View ArticleAuto Send Progress Notes option from the Document Band
What does this option do? Auto Send Progress Notes located in the Document Band? I thought it was an auto send to PCP or referring provider, but not positive now. Is this something anyone is using,...
View ArticleLots of Random Parsing Error Messages Today
We’ve been seeing a ton of random error messages that we haven’t seen before, mostly happening when you go into your D jelly bean or open up a progress note from the resource schedule or office visit...
View ArticleV11 EXE access issues
We had our upgrade to V11 in March and had fairly minor bumps. This week, two of our users starting having access problems in EXE. When they try to login, they get a series of errors:“An occurred in...
View ArticleExpress Scripts - P2P Spam
We have been receiving hundreds of “Safety and health Notification” messages VIA P2P Patient Records from Express Scripts. The patient name is listed as “Unknown, Patient” and when you click, it has an...
View ArticleMantoux Immunization marked as PPD
I’m wondering if any of you are using the PPD in immunizations for your mantoux testing. When we took eCW this feature was not available so we have a work around that has been used for 14 years. We...
View ArticleEClinicalTouch Documents issues
We can no longer sign documents in eClinicalTouch. Documents take 30-60 seconds to load if it doesn’t time out. We’ve opened tickets and got their BS line of “this is a known bug and will be fixed in a...
View Articleauthenticated signature for DI orders when Nursing staff create orders
For CMS Ruling A-0450 Interpretive Guidelines §482.24(c)(1) regarding authentication of electronic signatures… The hospital must have a method to establish the identity of the author of each entry....
View ArticleKiosk and Credit Card Payments
We have been successfully using Ipad kiosk’s to check in patients for 3.5 years now. We are looking to add CC card readers such as the ID Tech IMag pro 2 that can be integrated with TSYS payments....
View ArticleHow do you handle Patient Portal Support?
Especially for some of the bigger/multi-practice organizations - how do you handle Patient Portal support? If a patient has questions or trouble with the patient portal website or the Healow app, who...
View ArticleV11e Letters
Hello!We are piloting V11e and ran into a change with running letters. In the exe, we have the Microsoft word automatic date inserted into our Letters. When letters are run from the system, it will...
View ArticleDragon - purchase thru ECW or can you purchase on your own?
For those of you who use Dragon in your office, how did you implement it? Do you purchase the package/monthly fees thru ECW or are you able to purchase the Dragon product on your own and implement it...
View ArticleHide/Inactivate HIP Question that has been replaced with structured data
Is it possible to hide a question in the HPI section of the progress notes? We created an HPI question as Non-structured. Now that we need to report said question we found out the item could be...
View ArticleTeleVisits - Anyone Using?
Hi All,We are working through implementing TeleVisits, and I am curious if anyone is willing to share their lessons learned?Specifically,-How are patients being scheduled for teleVists? Are they...
View ArticleeClinicalTouch requiring a iPad PIN
We updated one of our iPads to the latest version of eClinicalTouch (3.5.2) and now it requires a PIN to be setup. Without a PIN, it does not let you log into the app. I reviewed the release notes, but...
View Article“Revise” CCM Care Plan
Is there a way to carry forward previous care plan questions? It was just brought to our attention that staff were going in and amending old care plans (when not locked) when DX and other things were...
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