Fax server down for almost 2 weeks and no progress by tech support—help!
Our fax OS was pretty old but fax server was working fine. When ecw upgraded their server software, we were advised to upgrade to Server Essentials 2016 which we did. Now nothing working for almost 2...
View Articlelist of specialists
Whats the best place to document the lists of specialists and vendors as per Medicare annual wellness visit requirements? I’ veben keeping it under PMH but wondering if there is a place specifically...
View Articlewhere is Quick Notes Editor?
Quick notes editor seems like a very useful overall tool. You can edit History, HPI, ROS, etc. But, I can’t find it. Do i not have access as a co-admin? How can i give myself access to it. Thank you...
View ArticleVaccine Inventory - multiple locations
We use the vaccine lot tracking within eCW to reconcile our vaccines. Up until now it hasn’t been a problem as we only had 1 location. We just opened our second location and want to know what best...
View ArticleNew to 10e Web Based and missing some things
We just got access to 10e and there are some things I have questions about. Our “Training” for this new version consisted of about 30 minutes from someone who was given a watered down training...
View ArticleDragon Medical One causing Freezeup of Screen
For the last few months I have intermittent freezeups of eCW at random times. My IT guy and multiple support calls did not find any solution. ECW will freeze up completely and you cannot even x out,...
View Articlev11 Question about Immunizations
Are you able to pull immunizations and print a list from the State Registry through eCW v11? Thanks
View ArticleHighlighting/Changing font for part of text in “Treatment” in Progress Notes
Is there any way, under “Treatment” in progress notes to highlight/underline/change font size in part of the text to bring attention to certain recommendations. I’ve even tried writing notes in...
View ArticleEPCS Fails and Frustrations, or Yes! Your Controlled Prescription has been...
Yeah, I searched the forums, but my title is way cooler…So, does anyone else get this routinely: “Controlled Prescription has been sent Successfully” when in fact the ePrescription Logs show that the...
View ArticleWhat is this?
Been working with ecw for almost 10 years and I have never seen this, no one in our practice has. There is an R just to the left of the patient name in the office visit screen and the name is...
View ArticleV11 Upgrade & Pt. Specific Alerts
Making the move to V11, did anyone experience patient specific alerts that were previously satisfied (in V10) display as due after the V11 upgrade? We will be upgrading soon and are trying to predict...
View Articlev11 - Preferred name field screen shots
You can see for yourself whether or not “universally available” describes the enhancement. See below.
View ArticleHide/Inactivate HIP Question that has been replaced with structured data
Is it possible to hide a question in the HPI section of the progress notes? We created an HPI question as Non-structured. Now that we need to report said question we found out the item could be...
View ArticleCVX code we need is not an option for flu quad vaccine
Our office got the quad vaccine this year. I am attempting to set up the immunizations so everything is billed correctly. I figured out doses, NCD, Lots, etc. However, on the CVX, I looked up the...
View Articleformulary tier viewscreen
Hi, we are trying to improve the view for prescriber to see what drugs are covered by a patients insurance at the time of prescribing. Currently we can only see if drug X is covered. Is there another...
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Kiosk—looking for feedback
Good morning, all:Our practice is looking into adding Kiosk to our front desk workflow, and hoping to get some real-world feedback. And if anyone reading this is currently using Kiosk and is in the...
View ArticleV11 provider training
When we moved from v8>9>10 we had archived videos that the docs watched to find out the new changes. At this point there are only live webinars available. For experienced practices, what did...
View ArticleV11 will be “fixed” in the next upgrade… LOL
There are many, many problems with ecw in general. It’s horrible. The tragic thing is it should not be so horrible, and should be fixable. We have terrible problems with it, duplication of parts of...
View ArticleFollow Up N/A in billing window
In all our Progress Notes, “Follow Up N/A” defaults to checked. Does it being checked prevent us from being able to search or run a report on who is due for a follow up appointment? From what I...
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