Surprised by lack of CCM users on forum
Jan 1, Medicare approved billing for Chronic Care Management. One the requirements is a care plan. I’m surprised that hardly a single person has remarked on how to use (or more importantly how poorly...
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V-10 SP2.5.2 10e
Hello, We are currently in the process of adding the fax portion of eCW within our system. One of our staff members discovered that the progress note information can be altered by staff before it is...
View ArticleIs there a way to pull a Global or Billing Alert report?
Over the years, users have created the most ridiculous global alerts and I am trying to clean these up. I cannot delete most of these because they are associated with patients (ex: Pt signed consents...
View ArticleRegistry Release Lock
As System Administrator can I kick someone out of the Registry? One of our users ran reports in the Registry at the end of the day and left for vacation. No one else can use it as she did not release...
View ArticleVirtual Visits
I thought I recalled that eClinicalWorks was going to incorporate technology to have real time virtual visits with patients via video such as secure Skype or something similar. Is anyone aware of...
View ArticleProblem List SNOMED
I am in the beginning stages of testing V10SP2.5.2 in my test environment.On the right chart panel the is a warning - Problem List SNOMED. What exactly is this?? I know the SNOMED codes works like the...
View ArticleViability of eCW
The dust has settled and multiple letters of encouragement have been sent out from eCW. Our CEO has asked me to reach out to the eCW community and get your thoughts on the viability of eCW. I...
View ArticleTutorial on NDC Errors, updating NDC codes for Favorites/Order Sets
As a dentist I typically only prescribe a few types of medications. However, it took my 5 tries to get around an ePrescription error the other day for acetaminophen, so I did some research. I tried to...
View ArticleCharts unexpectedly showing up under S Jellybean’s “Review Progress Notes”
A week ago my S jellybean turned yellow and had an extra circle around it, even though no patients were checked in. Apparently there were progress notes for future appointments that are assigned to me...
View ArticleCommoneWell
Has anyone activated commonwell, and if so have you come across any problems or was it a smooth transition? Did you need any patches installed after activating commonwell? If it is working well, do you...
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Insert Problem List into Letter, How?
As above. I’m sure I’m missing something here…Other than my brain!
View ArticleExternal Rx History: Reliable or Simply Not Working
Anyone else have issues with External Rx History? It seems to work best the next day when I’m doing our daily chart audit, and not very well on the day of the visit when the MA needs it to work. Also,...
View Articleorder of options under “Select Default” in “Examination”
I’ve build several defaults in the Objective—> Examination section of the Progress Note. However, I haven’t been able to re-order them, even though the pop up screen has a “Reorder” button and also...
View ArticleMedication Reconciliation - script errors empty medlist
Is anyone else getting script errors with med rec and having an empty list? Started this AM. All my clients have the issue, so i am suspecting itis a server issue. The server did have a windows update...
View ArticleLetters without WORD
We are on V10 and I had ECW activate the necessary item keys to use the letters/letter designer without Word.I am still have issues with this feature.Has anyone got it to work?? Print letters without...
View ArticleiPad Kiosk Pilot
We have launched the Kiosk app using iPad Air 2 in three of our offices. Depending on the results/feedback from patients and staff, we may be launching it to our other sites. Here are some things we...
View ArticleDifficulty scheduling update resource with eCW
We have been working with our SAM to attempt to schedule an update to V10 SP2 since May and have not yet been able to even get a date set! Has anyone else encountered this issue recently? I can...
View ArticleSmart Forms in V10
Hi All,Can anyone tell me if you are required to use Smart Forms in Social History in V10 or if they can be “turned off”. We do not use Smart Forms currently in V9 but on our V10 test server, when you...
View ArticleDisplaying generic and brand name for medications
While looking through the HelpHub the other day, I noticed the following: Displaying Generic Names for Medications With Item Key Code 1332_DMJ enabled, from the Treatment window, Progress Notes window,...
View ArticleIncident-to billing workflow question
Everyone’s probably going to be annoyed with me soon but I’m going to keep asking questions!Incident-to billing, we mostly use it for our NPs to bill certain but not all visits. Do accomplish it, it...
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