asynchronous dental telehealth
Are any practices doing asynchronous dental telehealth? We are launching a pilot and looking to hear about others’ experiences.
View Article2 Factor Authentication
Does anyone use 2 Factor Authentication? If so, what’s your experience with it and which method (email, text, app) did you end up going with. We are looking to start testing 2 Factor Authentication...
View ArticleAre there benefits to the e-Version?
We recently upgraded our system to V11.52.241.16 and we are almost fully desktop (EXE) users. We have asked a few ‘super users’ to try switching to e-Version and are they running into a lot of issues....
View ArticleAdding fake patient data to a training environment
Our training environment is getting wiped out. Are there any third party companies who provide fake data we can upload or any other ideas? We add patients during training sessions but we need them in...
View ArticleeCW ever gonna fix selecting all when clicking into a text box?
A very annoying feature with eCW v11e plugin is the constant issue of clicking into virtually every textbox that already has some text in it will result in everything being selected so if you begin...
View ArticlePurge Records Older than 7 years
Not sure if this has been mentioned before but ECW is 10+. We have been with the company for almost 6 of those years. After our seventh year, I would like the option to purge the records for patients...
View ArticleNEW PATIENT FORMS
Hi All,We are trying to shorten up the time it takes for patients to fill out our new patient forms. We looked into transitioning to the portal but didn’t really care for the way it looked. We have...
View ArticlePatient Portal/Referral notes
Is there a way to hide the notes from the patient in the referral section of the portal? Some things shared between coworkers in house doesn’t need to leave the house. I have dug through and I am most...
View ArticleLarge, Multi-Page Documents, .exe
We frequently have an issue of large, multipage documents due to outside medical records or long PA (usually DENIALs) forms. ECW struggles with anything over 15-20 pages, and the whole system often...
View ArticleRelease of Information Workflows
We are struggling with an efficient way for our ROI team to pull patient records. The medical record button in EXE crashes eCW every time we click on it. We moved our ROI team to the browser version...
View ArticleCopying and Pasting in the Web Version - cannot highlight text
Good Morning All, I have a question about copying and pasting in the web version. It seems we can no longer highlight text in a progress note and copy and paste it. I have noticed in some areas where...
View ArticleChrome-Based User Interface Within the EXE Modality
Has anyone upgraded to v11.52.301+ yet? Can you tell me what the feature ‘Chrome-Based User Interface Within the EXE Modality’ is all about?
View Articleunused visit report
Have any practices found a way to build an unused visit report? Meaning identifying which appointment slots were never booked with an appointment at all, ever? eCW has told us it’s not possible...
View ArticleLazy programmers
Eclinicalworks really need to hire some people who can fix bugs. Faxing to pharmacy (I still need to do this because of DME) has a problem where the system eats the prefix 1 which is needed for faxing...
View ArticlePRAPARE
Is anyone using the PRAPARE SmartForm? We don’t have this activated in our system yet but I have an oncology provider asking about using it. He asked the question “How can I find out if problems,...
View Article11.52.305 dumpster fire
Our upgrade to 11.52.305 has been a disaster to say the least. FaxingBroken Client upgradebroken APL ReportsGone Slave ServerOut of Sync for three days Print scheduleput your glasses on Patient...
View Articleantibiotic stewardship
Have any practices done any projects or reporting on antibiotic stewardship using eCW features and tools?We started by trying to run reports on the diagnosis “bronchitis” but found that there is not...
View ArticleWhich Version Is Best/Correct?
We are currently on V11.52.153.16 and have been since August 2021. My SAM just sent me an email letting me know that we can upgrade to V11.52.153.16_40. My question is why not upgrade us to...
View ArticleBrowser / “E Version” / Web Platform - Benefits and selling points to end...
Hi,We have been long users of the .exe platform, but are looking to shift to the browser version. Anyone have a document that highlights the benefits of the browser over the .exe? Hoping to not...
View ArticlePrisma
Anyone have experience with this?Any reviews?Is it “free”?Does it integrate into ECW .exe well?Does it cause any new problems?
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