Immunization Registry failure - is yours working properly?
In the course of doing some legwork to address another issue, we had reason to compare what was being sent by our Immunization Registry interface to the state of Texas’s ImmTrac 2, and comparing it...
View Article“Physician Education” Web Reference links
We have not been able to follow the links in our “Physician Education” Web Reference section of Order Sets- we get an error message in our browser. Does anyone have this section functional?
View ArticleNYSIIS interface for COVID19 vaccination data
All,For those of you in NYS, how are you handling the latest NYS Executive Order that all COVID19 and Influenza vaccination data be sent to NYSIIS within 24 hours? We currently have an interface with...
View ArticleeCW and Server 2019 RDS
First post here, be gentle.I’m working with a client that has nearly 200 endpoints across 25 different sites, some sites being pretty low bandwidth. They are currently using the EXE version.For a...
View ArticleeCW EPCS Enrollment - AD FS Enabled
Is there any other practice with AD FS enabled that has enabled EPCS?We are currently struggling with being able to validate the providers identity, each time we try, it simply times out the session. I...
View ArticleMOBILE CHECK - IN
Hello,So now that mobile check-in has been released for those cloud hosted clients, I wanted to see if any one would be willing to share their experiences and what they think of the product so far. We...
View Articlemoving subcategories to different category in HPI
I’ve used ecw exe version before. Just recently went back to it and am using the browser version. I’ve always hated the HPI categories and am trying to rebuild them to my liking. Is there a way to...
View ArticleNew users -“Please go to the Document Management window…..”
We’ve been having this issue where 9/10 of our new users can’t access patient docs. They get the message “Please go to the Document Management window and click to Configure Folders button to provide...
View ArticleI hate the new my.eclinicalworks view!
I am really disliking the new modern view of the support portal! I’ve been working with eCW for 8 years and all of a sudden they throw me for a loop! Anyone know if we can continue to see the classic...
View ArticleECW Outage/Resource schedule issues
Earlier this morning our users began to experience a slowdown when loading their resource schedule and eventually chrome no longer responding. For some users who had the resource schedule set in their...
View ArticlePDMP - patient identifiers
What is the matching criteria for accessing patient data using PDMP? I ask because we had a provider run a PDMP check for a patient that returned zero results. When the provider changed the patient’s...
View ArticleMandatory reporting COVID-19 Vaccine and Immunization Registry consent workflow
With the mandatory reporting of the vaccine, we’re trying to get our workflow figured out and the consent box in demographics for transmission to state registries (one of the states we do business in...
View Articlev11.52 has 272 open advisories?
And they want us all to rush in and upgrade? See screen shot from the Support Portal. Or am I reading this wrongly?E.g., “Copy and paste causes data loss.” See what the Portal says below. One hopes...
View ArticleNYSIIS interface for COVID19 vaccination data
All,For those of you in NYS, how are you handling the latest NYS Executive Order that all COVID19 and Influenza vaccination data be sent to NYSIIS within 24 hours? We currently have an interface with...
View ArticleECW - cloud based - system is NOT working again for the 3rd day in a row!!!
Is anyone else still experiencing an OUTAGE/SLOWNESS today? 15 minutes to log in and 1-2 minutes for any screen to change. I have tickets opened - on my 3rd one as they keep saying it’s fixed. SAM...
View ArticleTeleVisit Visit Types
Are you creating and naming your TeleVisit visit types = “TeleVisit” or something similar, and checking the box to create it as a Healow TeleVisit? We have so many specialties and visit types (Gender...
View ArticleTracking COVID 19 Vaccine Doses
Has anyone come up with a plan on how to track and recall patients who are overdue for second COVID 19 vaccine dose? Our clinic has not started providing to patients yet, but would like to be prepared....
View ArticleReferral Mandatory Fields
Has anyone been successful or tried to get eCW to make more fields in Outgoing Referrals mandatory? Specifically ‘Specialty’ or ‘Procedure’. Currently DX and Assigned to are mandatory and there isn’t a...
View ArticleSwitching from EXE to Browser
We use EXE exclusively. I use the Browser , for certain things that don’t work in EXE . I am trying to get more comfortable with the Browser version , but struggle in searching for different things....
View ArticleRegistry report on OB Flowsheet data
Is it possible to run a Registry report on OB Flowsheet data? Or would we have to put the data in a structured field in OB History?We are looking to run a report on gestational ages. For example,...
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