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Forced upgrade :(

We walked into a dysfunctional EMR on a Monday when it forced an upgrade on us to a new version of 11 point something. Office was down half a day trying to figure out what the problem was and then...

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11e upgrades

We are still currently using the .exe, but have long been interested in moving to 11e.  One big reason is that it will not be as work-intensive to do a “client-side” upgrade, as we have many practices...

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no way to print off list of pts appointments?

Does anyone know how to generate a list of pts appointment history? We can generate a report but just wondering if there was a way inside ecw to generate an official report that can be taken to court?

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healow Televisits vs. doxy.me

Hello all,We were considering recently switching to healow for our televisits. We are currently using the free version of doxy.me. I know this issue was discussed a lot back in Spring of this year, and...

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Releasing full notes to portal per new Cures Act guidelines

With the new guidelines to release full notes, how is everyone planning to handle that if you do not release full notes now? (disclosure: I have not seen the documentation yet for what needs to be...

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slow performance issues on V11 SAAS

anyone else noticing VERY slow and disruptive performance issues on V11 SAAS for past few weeks? Movin from screen to screen and lag when opening a screen.  It’s limited to ECW product only.  No...

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eClinicalTouch Dictation Options

For the eClinicalTouch users out there: how are you dictating? We want our provider to be able to do talk-to-text dictation on eClinicalTouch.

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New my.eclinicalworks.com

Has anyone else been subjected to the misery of the new support portal for eCW? It’s a disaster!

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S Jelly Bean # also now including nurse and immunization visits?

Has anyone seen this, where the S Jelly Bean # for the providers is also including nurse visits and immunization visits if they are the set as the provider on the appointment screen, but the resource...

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Avery Labels

Does anyone know how to make a sheet of avery labels using ecw, we tried the letter module but it doesnt advance to next patient until the next sheet, so each full sheet is of the same patient. The...

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GETTING CPT CODE TO APPEAR ON RADIOLOGY ORDER

Is there a way to get the CPT code associated with a radiology order to appear on the order itself in a printed or faxed form?The reason I ask is that we often have the scenario of generating a DI...

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Chrome ecw faxes twice

Hi all,In the chrome/plug-in version of ECW, when I try to fax the note and select a provider in the CC list, it always lists that provider twice, and will fax two notes to the provider. I usually just...

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Notes field in Tracking Board

Do you know what the Notes field at the far right of Tracking Board is for? (image attached) The myeclinicalworks video doesn’t include it, and it’s not an option a user can un-select.  It doesn’t seem...

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What’s new in 11.50?

Going through the release notes for exe and browser, and just thought it would be a good idea to share what’s new in the upcoming client upgrade. Not everything but at least the major ones. This is...

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Daily urgent message for “EPCS Incident Log notification”- can I deactivate...

Each provider in the practice gets a daily urgent red message 1-2 times per day for:———-EPCS Incident Log notification for 11/22/20———-I’m trying to figure out how to reduce our daily unncessary clicks...

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Growth Chart Problems w/ Latest Update

After upgrade 2-3 weeks ago (we are cloud based, so I am assuming it was the latest 11.5 - my “About” tab is just showing version 11) we noticed problems with plotting BMI. From what we could tell it...

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Clearing eRx jellybean alerts?

Since upgrading recently our jellybean alert has not been clearing. It used to only alert when new request came in. Now it is keeping “Change Requests” and “Cancel Responses”- see pictures below. This...

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Letter tags

Are the following tags available for building a Letter?-the date of Letter creation, not the date of the encounter it was generated from-the provider of the encounter, not the Rendering Provider or...

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Referring Provider Setup

I’m curious what the best setup is for Referring provider.  Currently ours is a bit of a mess…i.e we use Dr office name for Last Name and in first name put the whole dr’s name on some, some have...

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Telehealth Related Updates

Hello Everyone,I wanted to create this area for Televisit related updates which I post in periodically. I have been posting updates in all the other threads and will attempt to consolidate it here....

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