We have been using eCW since 2007 and have had long standing issues with the fact that the appointment provider trumps the ordering provider. We have full in-house lab and imaging at our company. We place orders as future orders then make appointments in our lab or DI resource schedules. If someone makes an error and uses the wrong provider in the lab or DI appointment and the order is transferred from future to today in that visit, when the results populate back in eCW the ordering provider is updated to the appointment provider and the results go to the WRONG provider. There is no easy way for the wrong provider to know who the results belong to.
We were told by eCW we have to have separate appointments for each ordering provider. If we have a patient recently diagnosed with cancer and they have blood work ordered by three different specialists, we would need three appointments to ensure they each received only the orders they placed. We use visit type rules in our lab schedules. Using this workflow would skew the lab availability since we would be using multiple appointments for one patient in some spots.
Does anyone have a workaround for this? We are currently on V12.0.1 self hosted. Lab interface with Orchard. Imaging interfaced with RIS.
eCW unless you have something new to tell me, please do not call me to discuss. See ticket #11319164.