I’m just wondering if others have this problem.
Sometimes I click on a button and it takes 8 seconds or more to “activate” and respond.
Sometimes I click on a button, for example I want to lock my note and it does nothing after multiple clicks and waiting. The ehr is not “frozen.” The button just does not respond. So I have to click out of the progress note and go back in to click on the button.
It is only on the web version. I’m on version V12.0.1.03007196
Do you all experience the buttons not responding promptly or not at all sometimes.
Examples of buttons that I have delays or nonresponse with clicking include: jellybeans, lock note button on bottom of progress note.
It’s not consistent. Sometimes I have to close the EHR and open it again and it works fast again but then later it will slow down. I clear cache daily two or three times a day but it does not help.