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Provider name change - unable to change “print name”- help?

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Greetings,

We have a practitioner who has a name change.  Have updated fields in the EMR for Providers with the new name change and it’s working correctly with the update throughout eCW.

However, in the Provider information section the “Print Name” is grayed out and I cannot change it from the previous last name to the new last name, so whenever she physically prints an Rx it’s showing her old previous name.

Anybody know how to change this field called “Print Name”?

Thanks in advance!

Jeff


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