We have been waiting for the Preferred Name field in the demographics to carry over to all parts of the patient chart. Since 2018 we have been added the preferred name (mostly for our trans patients) in all CAPS behind the birth/legal name. ex: Smith, Carol JERRY.
This allows the preferred name to show in all areas of the chart, whereas adding it to the Preferred Name field, only carried over to a very few areas. I placed a ticket yesterday to see if there were any updates to this in V12 and worked with a technician who checked all areas of the chart and said YES, it now carries over. The only place there is somewhat of an obstable, is that it only carries over to the documents and letters in WEB mode only, and does not carry over in Plug-In mode, for some reason. We use Plug-in mode.
Is there anyone here that is both using V12 and documents preferred name and is using the ‘Preferred Name’ field to capture this? If so, can you confirm that the above is accurate? If so, I think we will move to V12 asap.
Thanks,
Karen