We have this weird issue with several users.
It appears to only be affecting a small population.
All of these users have laptops.
When they go to print something out from Patient Documents ( faxes that came into ECW that are now a part of the patient chart) When they go to Print the paper it appears to reduce the document significantly.
It appears that it only happens when they use the Plug In Mode ???
Users have shown me that if they go to the same document in the Web Mode, the document will print without any issues.
Has anyone seen this happen before? If so what was your solution.
Thank you