See screenshot. We haven’t been able to pin-point what circumstances/clicks lead up to the issue, but intermittently the HUB button will disappear from the appointment screen. Simultaneously, the co-pay/insurance eligibility panel disappears. It seems, more often than not, an error ‘Could Not Load the Requested Page, try again!’ pops up. Users are forced to log out and back in. We’ve checked the display settings and have tried Windows 7 Basic theme. Help please!
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