For the practices that already updated their ICD database to the 2017 version.
How are your providers handling the laterality and specificity updates for these newly implemented codes when all the old ICD-10 codes are already populated in the problem list, especially when the provider unknowingly pull over these codes to the PN causing the billers to fix them manually? Our providers are trained to carry forward problems from the problem list for a more efficient workflow, but the problem is: these are old codes will repeatedly be used until it’s manually deleted and updated from the assessments using the PL checkbox. The doctor will never know what codes needs to be updated, so in the end, the billers and coders have to manually update the old 2016 codes to the new 2017 ones.
I’ll be opening a ticket for ECW in hopes they have a better solution than having physicians manually delete and re-adding problems to the PL using the new 2017 version codes. Is anyone else running into this issue and have a better solution they can share? Thanks