Hi,
We are trying to add a consent form to the portal, since 99% of patients are doing visits by phone and A/V (like everywhere else) and we were told to create a consent form as a Questionnaire. This would be for established patients whose consent form for treatment have expired. I even worked with a technician to make sure I was thinking of everything that needs to be done to ensure the patient will see it on the portal.
1. Built a category in HPI/Social/Patient Consent Form
2. Questionnaire Designer/ created the questionnaire with the consent form and Yes/No option for accepting the consent
3. Patient Portal Settings/Forms (Questionnaire) settings - selected the questionnaire
Questionnaire appears on the portal, it is appearing in Questionnaires tab under Medical History, but can be chosen. I opened it in the portal but did not click yes or no, and while we are not going to drive it by visit type, it did drop the patient consent form into my test patient’s note in the HPI section. eCW told us building it this way, will file the ‘signed’ document to the Chart Document folder. After discussing the the technician a third time, I was told that the provider or nurse would have to click a dropdown in the note and choose to pull into the note or send to the patient documents. Either way, I don’t think we would want those roles to have to work the consent form… clinical questionnaires, obviously they would.
Can someone give me a little insight into how you might be alternatively getting patients to sign new consent forms that are due, when they are not coming into the clinic and doing visits via phone or video?
Thanks,
Karen