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Channel: ECW Users

Treatment Plan

Hello, Our team is looking for a way to send a completed BH Treatment Plan for minor children to parents for signatures (mostly in the case of school-based health, where the parents aren’t present),...

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Sunoh document management

Anyone have experience with the Sunoh AI based File Sorting, document management and clerical work.  I have staff spending a lot of time just organizing and e-filing which in 2024 is a very inefficient...

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Anyone else find the eClinicalTouch 4 iPad app completely unusable?

We are a heavy eClinicalTouch practice (all clinical staff, 50% of providers) because of how efficient and simple the eClinicalTouch 3 app was.  It achieved that by focusing on efficiency over...

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Sunoh AI

Have any practices started using the AI solution eCW offers - Sunoh? We currently are using Freed which is 3rd party.

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Outside offices w/ analog faxes receiving our faxes with black background...

Since taking eCW CP V12.0.2.04000248_15 on Friday 2/28/25 outside healthcare partners with analog fax machines are complaining that our faxes are black background with white lettering. We cannot...

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Copy/Paste

We are experiencing problems with the copy/paste functionality on version V12.0.1.03007142. eCW has informed us its a JIRA concerning a recent Google Chrome update. They recommended using Microsoft...

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Are APRN/NP, and PA’s FTE?

Our practice is considering a APRN to work under wonder of our DO Providers for some women’s health a few days a week. Would you consider that a staff user or Provider and if so is that a FTE or...

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Cursor default placement in Assessment

When my provider clicks into Assessment, his cursor automatically lands in the Notes section instead of the field where he types to search for an assessment code. On my workstation, it defaults...

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Fax Only the Signature page

Frequently we will receive a plan of care that may be 10 or 15 pages. The document will request a dated signature. Is there a way to send only the signature by page when faxing, or is there a way to...

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For those using Open Access

For those using Open Access.  Is there a cost for this feature.Thanks.

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