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Content Distribution Download Documentation

Has anyone found the documentation on the content distribution download function?Admin>Content Distribution I’m referring to the MVX, CVX Codes, NDC Codes, Imm Series, Lab Community, NDC Lookup,...

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How do I adjust remaining doses when medication expires?

We set up our medication inventory for eye injections as therapeutic injections and track our doses remaining by lot numbers. When a medication expires and we still have doses remaining in eCW, what’s...

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SQL query assistance

I was once given the string of code needed to pull the list of table names and all of their field names within each table from a SQL database. I cannot find it anymore. Any of you SQL wizards know the...

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Can I install eCW on a Mac (Macintosh)?

I asked this 4 years ago and the answer back then was “no” ... But now, in 2020, can we install eCW on a Macintosh?  (one of our practitioners only uses Mac at home)Anyone officially do this...

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Jan 1 2020 Medicare requires CDS for all imaging orders, really?

https://www.medscape.com/viewarticle/914238Does anyone know the details and how it will impact ordering any CT or MRI on a Medicare patient? Apparently providers will have to pay for a licensed...

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Many CPT Codes changed to 1 CPT Code?

We have the need to do a CPT code change to a different code. However, it is a bundled set of cpt codes to a single cpt code. For commercial payors only. No government payors.So, if a claim has...

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JIRA or error database

Total wishful thinking on this, is there a known location to search the current version documented errors?

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COPD Assessment Test (CAT) as Smart Form

Has anyone built the COPD Assessment Test (CAT) as a Smart Form?  Or used any other feature to capture assessment of COPD severity?

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Electronic Prior Authorization Through Surescript?

It appears that Surescript has offered this for a while. Is anybody using that, inside or outside eClinicalWorks? If not available, is eCW planning to use that? If not, why not? This might be an...

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BMI

Is anyone else having an issue with BMI not calculating correctly? Our office is utilizing metric units CM and kilo’s and ever since updating to the latest version we are not calculating correctly.

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i2i Tracks Population Health

Hello, I was wondering if anybody here uses the i2i Tracks population health reporting software and would be at the eCW conference in Orlando later this week? I’d love to discuss some reporting items...

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Patient Portal Proxy Setting Ideas?

Hello, we are just now starting to plan on rolling out eCW’s patient portal proxy settings. As we prepare to do so, we are trying to determine what services to offer portal patients and proxies of...

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Delete progress note and keep appointment

I was wondering if anyone could tell me if there is anyway to delete a progress note but leave the appointment on the schedule? Thank you

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Is there anyway to exclude a Visit Type from the Last Appt notice on the Hub

I was wondering if it was possible to exclude certain visit types, like optical visits, or home visits from the last appointment section of the Hub. That way we could quickly look at this section and...

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“My External Report” in Patient Hub

Does anyone know what “My External Report” in the patient hub refers to? What it is supposed to do? It generates a link that goes no-where.It seems to have appeared in the past few weeks.

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Immtrac Immunization interface

For those of you who have an immunization interface, specifically immtrac, what is your workflow? Is there any staff involvement? We’ve had the interface for a while now but apparently staff have been...

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Resource providers in v11e unable to group bill - anyone else

This is a duplicate issue post, but we are still having a ton of trouble and hoping someone will see this and have a fix or similar situation:We are an FQHC and have many case managers and BH providers...

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HEALOW OpenAccess Scheduling for Urgent Care

Does anyone have any documented workflow for the Urgent Care front desk processas well as the HEALOW scheduling after the patient has sent the request? Thanks

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eCW HelpdeskTechnical Training Manual

Does anyone have access to these training manuals that you might be willing to share with us? ThanksPrivate Message me if you have any information.

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Two- Factor Authentication

Hello,Is anyone using the two factor authentication feature in the browser version? We have not turned this on yet and were wondering what the thoughts are of the users? Especially for clinical staff,...

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